Senior Product Manager- Messaging Solutions

TransUnion • Reston, VA

3d • Hybrid

About The Position

The Senior Product Manager, Messaging Solutions leads customer-facing product work across enterprise messaging services, translating customer needs and technical requirements into scalable offerings. The role partners with engineering, legal, finance, and other internal teams to guide products through technical and business reviews, support customer demonstrations, and strengthen messaging capabilities.

This is a hybrid position involving regular virtual work and in-person work at an assigned TransUnion office for a minimum of two days per week. The role defines and manages product vision, strategy, and roadmaps; gathers customer, market, and stakeholder requirements; and partners with Engineering and Data Science to deliver scalable, data-driven capabilities. It also evaluates market trends, competition, customer needs, and regulatory requirements; develops business cases; monitors performance and adoption; and leads cross-functional initiatives. The position supports product launches, customer engagements, strategic partnerships, and go-to-market activities, while championing innovation in AI, analytics, automation, trust, and communications technologies.

Requirements

• Bachelor's degree in Business, Engineering, Computer Science, Telecommunications, or a related field.
• At least 5 years of Product Management experience delivering technology products from concept through launch.
• Demonstrated success building SaaS, communications, data, analytics, cybersecurity, fraud prevention, or enterprise software products.
• Experience developing product roadmaps, defining requirements, and working within Agile development environments.
• Strong analytical and strategic thinking capabilities, with a data-driven approach to decision-making.
• Excellent communication and stakeholder management skills, including executive-level presentations.
• Ability to influence across cross-functional teams and manage competing priorities.

Nice To Haves

• Experience with messaging platforms, communications technologies, telecommunications, customer engagement solutions, fraud prevention, AI/ML technologies, or related domains.

Responsibilities

• Define and manage product vision, strategy, and roadmap aligned to business objectives.
• Gather customer, market, and stakeholder requirements and translate them into product priorities.
• Partner with Engineering and Data Science teams to deliver scalable, data-driven product capabilities.
• Evaluate market trends, competitive offerings, customer needs, and regulatory requirements.
• Develop business cases and prioritize investments that drive customer value and commercial growth.
• Monitor product performance and customer adoption metrics to identify opportunities for optimization.
• Lead cross-functional initiatives involving technology, operations, commercial, and customer-facing teams.
• Support product launches, customer engagements, strategic partnerships, and go-to-market activities.
• Champion innovation in AI, analytics, automation, trust, and communications technologies.
• Guide products through technical and business reviews and support customer demonstrations.

Benefits

• Medical, dental, and vision coverage, with day-one eligibility, plus supplemental plan options.
• HSA and FSA accounts.
• Company-paid basic life and AD&D insurance; optional voluntary life and AD&D insurance.
• Short- and long-term disability coverage.
• Optional legal plan, pet insurance, and travel accident coverage.
• Adoption assistance, fertility planning coverage, and caregiver support.
• Dependent Care FSA, with the possibility of an employer match, and a complimentary Care@Work membership.
• Up to 12 weeks of paid parental leave with eligibility for a gradual return.
• 401(k) with employer match.
• Employee Stock Purchase Plan (ESPP).
• Financial wellness resources and career coaching.
• Optional long-term care insurance.
• Tuition reimbursement.
• Flexible time off for exempt employees or paid time off for nonexempt employees.
• Up to 12 paid holidays per year.
• Commuter benefits and employee discounts.
• Charitable gift matching and paid volunteer time off, plus corporate volunteer events.
• 24/7 professional therapy, coaching, emotional well-being programs, guided meditation, and resources supporting physical, mental, social, and financial wellness.
• Eligible regular, full-time non-sales positions may participate in the annual bonus plan; certain positions may also be eligible for long-term incentives and other payments.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior