Senior Product Manager- Messaging Solutions

TransUnion • Ridley Park, PA

4d • $112,500 - $187,500 • Hybrid

About The Position

The Senior Product Manager, Messaging Solutions leads customer-facing product work across enterprise messaging services, translating customer needs and technical requirements into scalable offerings. The role partners with engineering, legal, finance, and other internal teams to guide products through technical and business reviews, support customer demonstrations, and strengthen messaging capabilities. This is a hybrid position, with responsibilities performed virtually and in person at an assigned TransUnion office at least two days per week.

The position defines product vision, strategy, and roadmaps aligned with business objectives; develops customer, market, and stakeholder insights into product priorities; and partners with Engineering and Data Science to deliver scalable, data-driven capabilities. It evaluates market and competitive trends, customer needs, and regulatory requirements, and develops business cases and investment priorities that support customer value and commercial growth. The role also monitors product performance and adoption, leads cross-functional initiatives, supports launches and go-to-market activities, and champions innovation in AI, analytics, automation, trust, and communications technologies.

TransUnion offers a range of health, protection, family, financial, career, and wellness benefits. The U.S. base salary range is $112,500 to $187,500 annually. Regular, full-time non-sales positions may be eligible for the annual bonus plan; certain positions may also be eligible for long-term incentives and other payments. Actual compensation depends on factors such as education, training, experience, skills, location, responsibilities, and market considerations.

Requirements

• Bachelor's degree in Business, Engineering, Computer Science, Telecommunications, or a related field.
• At least 5 years of Product Management experience delivering technology products from concept through launch.
• Demonstrated success building SaaS, communications, data, analytics, cybersecurity, fraud prevention, or enterprise software products.
• Experience developing product roadmaps, defining requirements, and working within Agile development environments.
• Strong analytical and strategic thinking capabilities with a data-driven approach to decision-making.
• Excellent communication and stakeholder management skills, including executive-level presentations.
• Ability to influence cross-functional teams and manage competing priorities.

Nice To Haves

• Experience with messaging platforms, communications technologies, telecommunications, customer engagement solutions, fraud prevention, AI/ML technologies, or related domains.

Responsibilities

• Define and manage product vision, strategy, and roadmap in alignment with business objectives.
• Gather customer, market, and stakeholder requirements and translate them into product priorities.
• Partner with Engineering and Data Science teams to deliver scalable, data-driven product capabilities.
• Evaluate market trends, competitive offerings, customer needs, and regulatory requirements.
• Develop business cases and prioritize investments that drive customer value and commercial growth.
• Monitor product performance and customer adoption metrics to identify opportunities for optimization.
• Lead cross-functional initiatives involving technology, operations, commercial, and customer-facing teams.
• Support product launches, customer engagements, strategic partnerships, and go-to-market activities.
• Champion innovation in AI, analytics, automation, trust, and communications technologies.
• Guide products through technical and business reviews and support customer demonstrations.
• Adhere to company policies, exercise sound judgment, work safely, communicate respectfully, and safeguard business operations, confidential and proprietary information, and the company’s reputation.

Benefits

• Day-one eligibility for medical, dental, and vision coverage, with supplemental plan options.
• Spousal, domestic partner, and other eligible dependent coverage on select plans.
• Health Savings Account (HSA) and Flexible Spending Account (FSA) options.
• Company-paid basic life and AD&D insurance; optional voluntary life and AD&D coverage for employees and family.
• Short- and long-term disability coverage.
• Optional legal plan, pet insurance, and travel accident coverage.
• Adoption assistance, fertility planning coverage, and caregiver support.
• Dependent Care FSA, with the possibility of an employer match.
• Complimentary Care@Work membership.
• Up to 12 weeks of paid parental leave, with eligibility for a gradual return.
• 401(k) with employer match.
• Employee Stock Purchase Plan (ESPP).
• Financial wellness resources and career coaching.
• Optional long-term care insurance.
• Tuition reimbursement.
• Flexible time off for exempt employees or paid time off for nonexempt employees.
• Up to 12 paid holidays per year.
• Commuter benefits and employee discounts.
• Charitable gift matching and paid volunteer time off, plus corporate volunteer events.
• 24/7 support including professional therapy, coaching, emotional well-being programs, guided meditation, and resources for physical, mental, social, and financial wellness.
• Regular, full-time non-sales positions may be eligible for an annual bonus plan; certain positions may also be eligible for long-term incentives and other payments.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior