Senior Engineering Manager, Messaging Experience
About The Position
The Senior Engineering Manager will lead Braze’s Messaging Experience (MX) team, which owns the user experience for creating Canvases and Campaigns—the core products Braze customers use to orchestrate personalized messaging. The team’s goal is to make this workflow cohesive, efficient, and delightful for marketers. The role owns a multi-year roadmap that balances ongoing improvements informed by user feedback and research with foundational investments. The manager will raise the bar for front-end quality, consistency, and delivery speed across the team; set engineering direction and processes; develop engineers and technical leads; and lead team hiring. The role partners closely with Product and Design to ensure engineering work delivers outcomes that matter most to marketers.
Requirements
- At least 5 years managing software engineering teams, including leading a multi-team or multi-quarter workstream beyond the day-to-day operation of a single team.
- Demonstrated technical leadership and ability to drive and advocate for best-in-class iterative product development and engineering excellence.
- Track record of delivering and evolving large, customer-facing web applications.
- Strong technical judgment in modern front-end stacks, including React, TypeScript, and design systems.
- Ability to set technical direction and review architecture without needing to own every detail.
- Experience working closely with Product and Design and translating user research and customer feedback into a roadmap.
- Ability to hold a team to a high bar on usability and polish.
- Self-starter with strong communication and organizational skills, able to manage competing priorities and multiple streams of work.
- Calm, patient, considerate, compassionate, supportive, and inspiring leadership style.
Nice To Haves
- Experience with Ruby on Rails, MongoDB, Redis, Kubernetes, Datadog, or large monolith-to-modular migrations.
Responsibilities
- Lead the Messaging Experience team responsible for the Canvas and Campaigns user experience.
- Own a multi-year roadmap balancing continuous refinement based on user feedback and research with foundational investment.
- Improve front-end quality, consistency, and delivery speed across the team.
- Set the team’s engineering direction and processes.
- Grow the team’s engineers and technical leads.
- Own hiring for the team.
- Partner closely with the Product Manager and Designer to align engineering work with outcomes important to marketers.
- Advocate for iterative product development and engineering excellence.
- Translate user research and customer feedback into a roadmap and uphold a high bar for usability and polish.
Benefits
- Competitive compensation that may include equity grants of restricted stock (RSUs).
- Retirement and Employee Stock Purchase Plans.
- Flexible paid time off.
- Medical, dental, vision, life, and disability benefit plans.
- Fertility benefits and equal paid parental leave.
- Professional development through formal career pathing, learning platforms, and a yearly learning stipend.
- Curated in-office employee experience designed to foster community, team connections, and innovation.
- Opportunities to give back, including an annual company-wide Volunteer Week and donation matching.
- Employee Resource Groups that provide supportive communities.
- Hybrid ways of working.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
