Senior Engineering Manager, Messaging Experience
About The Position
The Senior Engineering Manager will lead Braze’s Messaging Experience (MX) team, which owns the user experience for creating Canvases and Campaigns—the core products customers use to orchestrate personalized messaging. The team aims to make these workflows cohesive, efficient, and delightful for marketers. The role owns a multi-year roadmap that balances continuous improvements informed by user feedback and research with foundational investments. The manager will raise the bar for front-end quality, consistency, and delivery speed; set engineering direction and processes; develop engineers and technical leads; and lead hiring. The role partners closely with Product and Design to focus engineering effort on outcomes that matter to marketers.
Requirements
- At least 5 years managing software engineering teams, including leading a multi-team or multi-quarter workstream beyond the day-to-day operation of a single team.
- Demonstrated technical leadership and ability to drive and advocate for best-in-class iterative product development and engineering excellence.
- Track record of delivering and evolving large, customer-facing web applications.
- Strong technical judgment in modern front-end stacks, including React, TypeScript, and design systems.
- Ability to set technical direction and review architecture without needing to own every detail.
- Experience working closely with Product and Design.
- Ability to translate user research and customer feedback into a roadmap and uphold a high bar for usability and polish.
- Strong communication and organizational skills, with the ability to manage competing priorities and multiple streams of work.
- Leadership style that is calm, patient, considerate, compassionate, supportive, and inspiring.
Nice To Haves
- Experience with Ruby on Rails, MongoDB, Redis, Kubernetes, or Datadog.
- Experience with large monolith-to-modular migrations.
Responsibilities
- Lead the Messaging Experience team responsible for the Canvas and Campaigns user experience.
- Own a multi-year roadmap balancing user-feedback-driven refinement with foundational investment.
- Raise front-end quality, consistency, and delivery speed across the team.
- Set the team’s engineering direction and processes.
- Grow engineers and technical leads.
- Own hiring for the team.
- Partner closely with the Product Manager and Designer to align engineering effort with outcomes that matter to marketers.
- Drive and advocate for iterative product development and engineering excellence.
- Turn user research and customer feedback into a roadmap and maintain a high bar for usability and polish.
- Manage competing priorities and multiple streams of work.
Benefits
- Competitive compensation that may include equity.
- Retirement and Employee Stock Purchase Plans.
- Flexible paid time off.
- Medical, dental, vision, life, and disability benefit plans.
- Fertility benefits and equal paid parental leave.
- Professional development through formal career pathing, learning platforms, and a yearly learning stipend.
- Curated in-office employee experience designed to foster community, team connections, and innovation.
- Opportunities to give back through an annual company-wide Volunteer Week and donation matching.
- Employee Resource Groups.
- Collaborative, transparent, and fun culture recognized as a Great Place to Work®.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
