Senior Engineering Manager, Messaging Experience
About The Position
The Senior Engineering Manager will lead Braze’s Messaging Experience (MX) team, which owns the user experience for creating Canvases and Campaigns—the core products customers use to orchestrate personalized messaging. The team aims to make this workflow cohesive, efficient, and delightful for marketers. The role owns a multi-year roadmap balancing ongoing refinement informed by user feedback and research with foundational investment, while raising standards for front-end quality, consistency, and delivery speed. The manager will set the team’s engineering direction and processes, develop engineers and technical leads, lead hiring, and partner closely with Product and Design so engineering work advances the outcomes that matter most to marketers. The position requires technical leadership, sound judgment in modern front-end stacks, and the ability to guide architecture and product development while supporting a considerate, inspiring team environment.
Requirements
- At least 5 years managing software engineering teams.
- Experience leading a multi-team or multi-quarter workstream beyond the day-to-day operation of a single team.
- Demonstrated technical leadership and ability to advocate for best-in-class iterative product development and engineering excellence.
- Track record of delivering and evolving large, customer-facing web applications.
- Strong technical judgment in modern front-end stacks, including React, TypeScript, and design systems.
- Experience working closely with Product and Design and translating user research and customer feedback into a roadmap.
- Strong communication and organizational skills, with the ability to manage competing priorities and multiple streams of work.
- A calm, patient, considerate, compassionate, supportive, and inspiring leadership style.
Nice To Haves
- Experience with Ruby on Rails, MongoDB, Redis, Kubernetes, or Datadog.
- Experience with large monolith-to-modular migrations.
Responsibilities
- Lead the Messaging Experience team responsible for the Canvas and Campaigns creation experience.
- Own a multi-year roadmap that balances user-feedback-driven refinement with foundational investment.
- Raise the bar for front-end quality, consistency, and delivery speed across the team.
- Set the team’s engineering direction and processes.
- Grow engineers and technical leads, and own hiring for the team.
- Partner with Product and Design to align engineering effort with outcomes that matter to marketers.
- Drive iterative product development and engineering excellence.
- Turn user research and customer feedback into a roadmap, maintaining high usability and polish.
- Guide architecture and review technical direction without needing to own every implementation detail.
Benefits
- Competitive compensation that may include equity.
- Retirement and Employee Stock Purchase Plans.
- Flexible paid time off.
- Comprehensive medical, dental, vision, life, and disability benefit plans.
- Family services including fertility benefits and equal paid parental leave.
- Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend.
- Curated in-office employee experience designed to foster community, team connections, and innovation.
- Opportunities to give back, including an annual company-wide Volunteer Week and donation matching.
- Employee Resource Groups.
- Hybrid ways of working.
- Equity grants of restricted stock (RSUs).
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
