Senior Engineering Manager, Messaging Experience
About The Position
The Senior Engineering Manager will lead Braze’s Messaging Experience (MX) team, which owns the experience for creating Canvases and Campaigns—the core products customers use to orchestrate personalized messaging. The team’s goal is to make this workflow cohesive, efficient, and delightful for marketers. The role owns a multi-year roadmap that balances ongoing improvements based on user feedback and research with foundational investment, while raising the bar for front-end quality, consistency, and delivery speed. The manager will set the team’s engineering direction and processes, develop engineers and technical leads, and own hiring for the team. They will partner closely with Product and Design to ensure engineering work delivers the outcomes that matter most to marketers. The role calls for technical leadership, sound judgment in modern front-end technologies, and a supportive approach to team leadership.
Requirements
- 5+ years managing software engineering teams, including leading a multi-team or multi-quarter workstream beyond the day-to-day operation of a single team.
- Demonstrated technical leadership, including the ability to advocate for iterative product development and engineering excellence.
- A track record of delivering and evolving large, customer-facing web applications.
- Strong technical judgment in modern front-end stacks, including React, TypeScript, and design systems, and the ability to set direction and review architecture without owning every detail.
- Experience partnering closely with Product and Design, translating user research and customer feedback into a roadmap, and holding a team to a high bar for usability and polish.
- Self-starter with strong communication and organizational skills, able to manage competing priorities and multiple streams of work.
- Calm, patient, considerate, compassionate, supportive, and inspiring leadership qualities.
Nice To Haves
- Experience with Ruby on Rails, MongoDB, Redis, Kubernetes, Datadog, or large monolith-to-modular migrations.
Responsibilities
- Lead the Messaging Experience team responsible for the user experience of creating Canvases and Campaigns.
- Own a multi-year roadmap that balances user-feedback-driven refinement with foundational investment.
- Raise front-end quality, consistency, and delivery speed across the team.
- Set the team’s engineering direction and processes.
- Grow and develop engineers and technical leads.
- Own hiring for the team.
- Partner closely with the Product Manager and Designer to prioritize engineering work around outcomes that matter to marketers.
Benefits
- Competitive compensation that may include equity.
- Retirement and Employee Stock Purchase Plans.
- Flexible paid time off.
- Comprehensive benefit plans covering medical, dental, vision, life, and disability.
- Family services that include fertility benefits and equal paid parental leave.
- Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend.
- A curated in-office employee experience designed to foster community, team connections, and innovation.
- Opportunities to give back to the community, including an annual company-wide Volunteer Week and donation matching.
- Employee Resource Groups that provide supportive communities.
- Collaborative, transparent, and fun culture recognized as a Great Place to Work.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
