Senior Engineering Manager, Messaging Experience
About The Position
The Senior Engineering Manager will lead Braze’s Messaging Experience (MX) team, which owns the experience for creating Canvases and Campaigns—the core products customers use to orchestrate personalized messaging. The team’s goal is to make this workflow cohesive, efficient, and engaging for marketers. The manager will own a multi-year roadmap balancing continuous improvements informed by user feedback and research with foundational investments. They will raise the bar for front-end quality, consistency, and delivery speed, set engineering direction and processes, develop engineers and technical leads, and own team hiring. They will partner closely with Product and Design to focus engineering effort on outcomes that matter most to marketers.
Requirements
- At least 5 years of experience managing software engineering teams, including leadership of a multi-team or multi-quarter workstream beyond the day-to-day operation of a single team.
- Demonstrated technical leadership and ability to drive and advocate for iterative product development and engineering excellence.
- Track record of delivering and evolving large, customer-facing web applications.
- Strong technical judgment in modern front-end stacks, including React, TypeScript, and design systems, with ability to set direction and review architecture without owning every detail.
- Experience partnering closely with Product and Design, translating user research and customer feedback into a roadmap, and maintaining a high bar for usability and polish.
- Strong communication and organizational skills, ability to manage competing priorities and multiple streams of work, and a self-starter mindset.
- Calm, patient, considerate, compassionate, supportive, and inspiring leadership style.
Nice To Haves
- Experience with Ruby on Rails, MongoDB, Redis, Kubernetes, Datadog, or large monolith-to-modular migrations.
Responsibilities
- Lead the Messaging Experience team responsible for the Canvas and Campaigns product experience.
- Own a multi-year roadmap balancing user-informed refinements with foundational investments.
- Raise the bar for front-end quality, consistency, and delivery speed across the team.
- Set the team's engineering direction and processes.
- Grow and develop engineers and technical leads.
- Own hiring for the team.
- Partner closely with Product and Design to ensure engineering effort delivers outcomes that matter to marketers.
Benefits
- Competitive compensation that may include equity.
- Retirement and Employee Stock Purchase Plans.
- Flexible paid time off.
- Medical, dental, vision, life, and disability benefit plans.
- Fertility benefits and equal paid parental leave.
- Professional development through formal career pathing, learning platforms, and a yearly learning stipend.
- Curated in-office employee experience designed to foster community, team connections, and innovation.
- Opportunities to give back through an annual company-wide Volunteer Week and donation matching.
- Employee Resource Groups.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
