Senior Engineering Manager, Messaging Experience
About The Position
The Senior Engineering Manager will lead Braze’s Messaging Experience (MX) team, which owns the experience for creating Canvases and Campaigns—the core products customers use to orchestrate personalized messaging. The role is responsible for a multi-year roadmap that combines continuous improvements based on user feedback and research with foundational investments to improve front-end quality, consistency, and delivery speed. The manager will set the team’s engineering direction and processes, develop engineers and technical leads, lead hiring, and partner closely with Product and Design to focus engineering work on outcomes that matter to marketers.
Requirements
- At least 5 years managing software engineering teams, including leading a multi-team or multi-quarter workstream beyond the day-to-day operation of a single team.
- Demonstrated technical leadership and the ability to advocate for best-in-class iterative product development and engineering excellence.
- Track record of delivering and evolving large, customer-facing web applications.
- Strong technical judgment in modern front-end stacks, including React, TypeScript, and design systems, with the ability to set direction and review architecture without owning every detail.
- Experience partnering closely with Product and Design, translating user research and customer feedback into a roadmap, and maintaining a high bar for usability and polish.
- Strong communication and organizational skills, with the ability to manage competing priorities and multiple workstreams.
- A calm, patient, considerate, compassionate, supportive, and inspiring leadership style.
Nice To Haves
- Experience with Ruby on Rails, MongoDB, Redis, Kubernetes, Datadog, or large monolith-to-modular migrations.
Responsibilities
- Lead the Messaging Experience team responsible for the Canvas and Campaign creation experience.
- Own a multi-year roadmap balancing user-informed product refinement with foundational engineering investments.
- Raise the bar for front-end quality, consistency, and delivery speed across the team.
- Set the team’s engineering direction and processes.
- Grow the team’s engineers and technical leads.
- Own hiring for the team.
- Partner closely with the Product Manager and Designer to align engineering effort with outcomes that matter to marketers.
Benefits
- Competitive compensation that may include equity.
- Retirement and Employee Stock Purchase Plans.
- Flexible paid time off.
- Comprehensive medical, dental, vision, life, and disability benefit plans.
- Family services, including fertility benefits and equal paid parental leave.
- Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend.
- Curated in-office employee experience designed to foster community, team connections, and innovation.
- Opportunities to give back, including an annual company-wide Volunteer Week and donation matching.
- Employee Resource Groups that provide supportive communities.
- Collaborative, transparent, and fun culture recognized as a Great Place to Work.
- Equity grants of restricted stock (RSUs).
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
