Vice President Communications Jobs

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About The Position

The Vice President of Marketing, Communications, Consumer Experience & Community Relations is a strategic system and thought leader responsible for elevating The Guthrie Clinic’s brand, strengthening community relations, advancing enterprise communications, and shaping an exceptional end-to-end consumer experience. The role brings marketing, communications, community relations, and experience functions together under unified leadership to drive growth, brand maturity, and market relevance. The Vice President develops and executes an enterprise strategy aligned with system priorities, the five-year strategic plan, and regional plans, and partners with the EVP Chief Strategy Officer on system growth, business development, and organizational reputation. The role is also expected to advance the use of artificial intelligence to increase efficiencies and support strategy. The position oversees brand strategy, marketing-related digital strategy, creative services, campaigns, market positioning, and data-driven marketing. It leads internal and external communications, including media relations, public affairs, crisis communications, content strategy, and organizational messaging. It also leads systemwide consumer experience strategy and community relations, including partnerships, outreach, sponsorships, and external engagement. The Vice President directs teams across these functions, builds collaborative and high-performing teams, and works across a high-change environment to develop a marketing function recognized locally and nationally. The position must be based within and intimately familiar with Guthrie’s footprint and market.

Requirements

  • Bachelor of Science degree required.
  • At least 10 years of progressive leadership experience in Marketing, Communications, Consumer Experience, or a related field.
  • Demonstrated success leading multidisciplinary teams in complex, matrixed environments.
  • Experience managing multi-million-dollar budgets with an emphasis on corporate stewardship.
  • Ability to use data, insights, and analytics to drive decision-making.
  • Strong executive presence and communication skills, with the ability to influence at all levels.
  • Must be in and intimately familiar with Guthrie’s footprint and market.

Nice To Haves

  • Master’s degree preferred, such as an MBA, MHA, MPH, or degree in Communications, Marketing, or a related field.

Responsibilities

  • Develop and execute a multi-year enterprise Marketing & Communications strategy aligned with system priorities, the five-year strategic plan, and regional plans.
  • Partner with the EVP Chief Strategy Officer on system growth, business development, and organizational reputation.
  • Advance artificial intelligence and other technology to increase efficiencies and support strategy.
  • Oversee brand strategy, marketing-related digital strategy, creative services, campaigns, and market positioning.
  • Ensure brand consistency across internal and external channels.
  • Use analytics, insights, and competitive intelligence to guide data-driven marketing practices.
  • Manage internal and external communications, including media relations, public affairs, crisis communications, content strategy, and organizational messaging.
  • Advance storytelling that strengthens employee engagement and community trust.
  • Integrate communication strategies across service lines and business units.
  • Lead systemwide consumer experience strategy and drive improvements in access, the digital front door, service excellence, and feedback loops.
  • Collaborate with operations, quality, and HR to improve touchpoints across the continuum of care.
  • Serve as executive sponsor for experience initiatives that improve patient satisfaction, loyalty, and retention.
  • Oversee community partnerships, outreach programs, sponsorships, and external engagement strategies.
  • Align community engagement with population health initiatives and regional needs assessments.
  • Influence conversations about rural health care to help secure funding, shape policy, attract workforce, and strengthen Guthrie’s role as a national model.
  • Direct teams across marketing, communications, community relations, and consumer experience.
  • Build high-performing, collaborative teams that embrace innovation, accountability, and service excellence.
  • Develop a world-class marketing function recognized locally and nationally in a high-change environment.

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