Vice President, Health Technology Communications

Chartis

21d•$165,000 - $190,000

About The Position

Jarrard, Inc. is a strategic communications consulting firm focused exclusively on healthcare. It operates as a division of Chartis, a healthcare advisory firm dedicated to transforming healthcare. This role is part of Jarrard’s Health Services & Technology practice and is suited to a senior communications leader with substantial experience advising healthcare technology, digital health, health services, or technology-enabled healthcare organizations. The Vice President manages teams, client relationships, and client work, and is accountable for meeting client expectations and firm goals. The role connects technology and product stories to broader forces shaping healthcare, identifies opportunities to build visibility and credibility with clinical, consumer, media, investor, and other stakeholder audiences, and translates those opportunities into integrated communications strategies supporting business goals. Relevant experience may span consumer health technologies and digital health products, as well as enterprise healthcare and platform technologies. The role may involve communications across the health technology lifecycle, including executive and company thought leadership, product launches, and communication about technology implementation and adoption by clinicians and patient or consumer audiences. Jarrard has offices in Nashville, Tennessee, and Chartis has offices in Chicago, New York, Washington, D.C., and Boston. Remote work is allowed, with travel as required; expectations vary by team and engagement, and colleagues are expected to travel when asked. The salary range is $165,000–$190,000, and the role may be eligible for an annual discretionary bonus. Benefits include medical, dental, and vision coverage; HSA and FSA; disability and life insurance; a 401(k) match; paid time off; a wellness stipend; and additional voluntary benefits.

Requirements

Bachelor’s degree.
15 or more years of relevant experience in healthcare communications, including substantial experience working with healthcare technology, digital health, health services, or technology-enabled healthcare organizations.
Demonstrated understanding of the healthcare technology ecosystem and the forces shaping how healthcare is delivered, financed, and experienced by consumers.
Comfort navigating emerging and evolving technologies, including AI-enabled healthcare solutions and digital health platforms.
Ability to quickly understand complex products, business models, and technologies and translate them into compelling, accessible narratives.
Openness to change and flexibility in a fast-paced environment, both internally and with clients.
Strong people leadership skills, including attracting, motivating, and developing consulting professionals and building high-functioning teams.
A well-regarded personal brand and a strong, compelling point of view as a senior consultant.
Intellectual horsepower to provide distinctive client consultation and make enduring contributions to the firm.
Excellent critical-thinking and analytical skills.
Superior communication skills and ability to convey insights in ways that motivate clients to act.
A strong track record of developing and managing client relationships and leveraging them into high-impact engagements.
Ability to generate and/or bring in new business annually.

Nice To Haves

Advanced degree in healthcare communications, health policy, business, technology, or a related field.
Agency experience, particularly serving healthcare technology or health services clients.
Experience advising companies at the intersection of healthcare, technology, and innovation.
Familiarity with consumer health technologies and digital health products, including ambient clinical documentation and AI-enabled clinical workflow tools; virtual care and digital care delivery platforms; remote patient monitoring and connected health technologies; consumer wellness, fitness, and health-tracking technologies; patient engagement, navigation, and digital front-door solutions; medication management and adherence technologies; digital behavioral health and mental health platforms; and fertility, women’s health, or other condition-specific digital health solutions.
Experience with enterprise healthcare and platform technologies that support health systems, providers, payers, and healthcare businesses in clinical operations, revenue cycle, workforce management, data and analytics, interoperability, care management, or patient engagement.
Experience developing and executing communications strategies across the health technology lifecycle, including executive and company thought leadership, product launches, and communications about implementation and adoption by clinicians and patient or consumer audiences.
Advanced degrees in healthcare communications, health policy, business, technology, or related fields are preferred.

Responsibilities

Lead client work to achieve program objectives and deliver quality work on time, including writing, selling, and leading strategic communications and engagement efforts.
Establish and lead client relationships, ensuring teams receive the information they need and strengthening the firm’s reputation within client organizations.
Develop client strategies, plans, and budgets, and oversee client programs managed by the teams.
Manage team utilization, growth, and development.
Serve as an ongoing lead advisor and provide counsel to clients as needed.
Involve the Practice Lead and other senior leaders in client issues as needed.
Contribute to pitch strategy and proposal development for targeted opportunities in collaboration with the Practice Leader and Chief Development Officer.
Play a significant role in new business pitches.
Identify opportunities to provide additional value to existing clients and work with appropriate client contacts to pursue them.
Participate in firm thought leadership activities.
Demonstrate and nurture Jarrard’s vision and mission and bring its values to life.
Mentor direct reports and guide their career development and growth opportunities.
Ensure teams are adept at the firm’s high-value services.
Help recruit and retain the best people.
Capture and transfer best practices in key client management.
Help identify potential new service capabilities based on client needs and competitive offerings.
Ensure daily billable goals are met by the Vice President and direct reports.
Assist the Practice Lead with staffing client teams.
Participate in and provide leadership for professional development curriculum, including Jarrard Academy.