Vice President, Internal Communications, Security & Resiliency Initiative (SRI)

JPMorgan Chase & Co.•New York, NY

14h•$123,500 - $185,000

About The Position

The Vice President leads firmwide internal communications for the Security & Resiliency Initiative (SRI), a firmwide priority and a $1.5 trillion, 10-year effort to facilitate, finance, and invest in industries critical to national economic security and resiliency. SRI focuses on advanced manufacturing and supply chains, defense and aerospace, energy independence and resilience, frontier and strategic technologies such as AI, cybersecurity and quantum computing, and pharma and healthtech. The initiative advances security, resiliency, energy, and sustainability together, in partnership with the firmwide Center for Energy and the Environment (CE&E). The role is part of the Commercial & Investment Bank (CIB) Communications team. The role shapes and executes employee communications that help colleagues understand SRI’s objectives, progress, and impact, and how the work strengthens client delivery. It connects communicators across corporate and business functions to support collaboration and a consistent voice. The position reports to the Head of Communications for SRI and CE&E, with accountability to the Global Head of Internal Communications for the Commercial & Investment Bank. The Vice President develops the SRI internal communications strategy; advises leadership on messaging, narrative, executive positioning, and employee engagement; and oversees high-quality internal content across channels. The role manages content workflows and intranet strategy, plans executive engagement events, builds employee storytelling, partners with Marketing and external communications, and measures communications effectiveness to improve strategy over time.

Requirements

Bachelor’s degree and 8+ years of relevant experience in corporate or internal communications.
Experience operating at scale in a complex, highly matrixed organization.
Ability to develop and execute internal communications plans for complex, high-profile initiatives, with strong enterprise storytelling skills and sound judgment.
Exceptional writing and editing skills, including the ability to distill complex topics into clear narratives across talking points, FAQs, explainers, leadership emails, scripts, and decks.
Experience managing content development workflows and approvals, with strong attention to detail and commitment to accuracy in a regulated environment.
Strong project management skills and ability to work in a fast-paced, dynamic environment while managing multiple high-priority initiatives.
Ability to communicate effectively with and influence senior leaders and partners across the firm, including peers in the lines of business, Corporate Responsibility, and the Chief Administrative Office.
Analytical and strategic problem-solving approach, including comfort using metrics and insights to improve communications effectiveness.
Commitment and diligence in managing risk and protecting and enhancing the firm’s reputation.
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and familiarity with AI-assisted communications workflows, with appropriate controls.

Nice To Haves

Familiarity with one or more SRI focus areas: advanced manufacturing and supply chains, defense and aerospace, energy independence and resilience, frontier and strategic technologies, pharma and healthtech.
Comfort working in a matrixed organization and influencing across multiple verticals and communications partners.
Internally motivated, collaborative, proactive, and adaptable communicator with a passion for storytelling and continuous improvement.

Responsibilities

Lead development and execution of the internal communications strategy for SRI, aligned with firmwide priorities and delivered with a consistent voice across channels.
Advise SRI leadership on messaging, narrative development, executive positioning, and employee engagement opportunities.
Draft, edit, and oversee internal content, including leadership messages, organization announcements, FAQs and explainers, newsletters, intranet stories, scripts, and event materials.
Source, write, and publish employee stories highlighting progress, business achievements, and the people behind the work.
Own end-to-end content workflows, including drafting, editing, securing approvals, and publishing across channels such as Microsoft Teams, intranet, video, digital signage, and live events.
Plan and execute employee engagement events with senior executives, including town halls, all-hands calls, site visits, roundtables, panels, and fireside chats; provide logistics support and prepare decks, talking points, and briefing materials.
Support intranet content management, including content strategy, governance, and the look, feel, and navigation experience.
Partner with Marketing and external communications colleagues as needed to align internal storytelling with external narratives where appropriate.
Establish and use measurement of awareness, comprehension, and engagement, including open rates, event feedback, and content performance, to refine communications strategy.
Build relationships with communicators across the firm and broader communications team to align plans, share story opportunities, and enable collaboration.

Benefits

Competitive total rewards package, including base salary determined based on role, experience, skill set, and location.
Eligible roles may receive commission-based pay and/or discretionary incentive compensation in cash and/or forfeitable equity.
Comprehensive health care coverage.
On-site health and wellness centers.
Retirement savings plan.
Backup childcare.
Tuition reimbursement.
Mental health support.
Financial coaching.
Reasonable accommodations for religious practices and beliefs, and for mental health or physical disability needs.