Universal Banker I
United Community Bank • Conway, SC4d • $18 - $20 • Onsite
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Universal Banker I
United Community Bank•Conway, SC
•$18 - $20•Onsite
About The Position
United Community is seeking a Universal Banker I to deliver exceptional customer experiences and support customers’ financial wellness. The role combines everyday banking transactions with needs-based conversations to identify solutions suited to each customer. The Universal Banker uses service and sales expertise to build relationships, educate customers about banking tools and technology, and comply with applicable regulations. This position includes helping customers with routine transactions and loan products, identifying opportunities to deepen customer relationships and make referrals, and resolving customer problems through product and service knowledge. It is a full-time, non-remote, non-exempt position. Candidates must pass a criminal background and credit check. The stated pay range is USD $18.00–$20.24 per hour.
Requirements
- At least 1 year of previous banking, cash handling, or retail experience.
- Demonstrated analytical, accuracy, and problem-solving skills.
- Strong verbal and written interpersonal communication skills.
- Must pass a criminal background and credit check.
Responsibilities
- Conduct proactive, needs-based sales conversations through customer interactions, including service-to-sales opportunities, teller interactions, and appointment setting.
- Maintain a comprehensive understanding of retail banking products and services.
- Identify opportunities to strengthen existing customer relationships and cultivate new ones by understanding and addressing customers’ needs and priorities.
- Assist customers with loan products and ensure loan packages are correct and complete to minimize exceptions.
- Identify opportunities and make referrals to cross-sell banking products and services across other areas of the bank.
- Educate customers on ways to manage transactions using available technology, tools, and resources.
- Apply product and service knowledge to solve customer problems.
- Process deposits, withdrawals, and other routine transactions accurately and confidentially.
- Ensure adherence to banking regulations and internal policies.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
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