Part-Time Universal Banker (20 Hours) - North Babylon Branch

Citi•North Babylon, NY
•$24 - $31•Onsite

About The Position

The Universal Banker is an entry-level position responsible for assisting with sales, product, and service activities in coordination with the customer service team. The overall objective is to foster customer relationships, build loyalty, and help increase sales to individual consumer clients. This is a part-time position at the North Babylon branch, scheduled for 20 hours. The role requires relevant experience, including previous retail banking or similar experience, and a high school diploma or equivalent. Other job-related duties may be assigned as required.

Requirements

  • 1–3 years of relevant experience.
  • Previous retail banking or similar experience required.
  • Consistently demonstrates clear and concise written and verbal communication skills.
  • High school diploma or equivalent.

Responsibilities

  • Assist with basic account opening for existing customers.
  • Provide service delivery to internal and external customers to resolve account service issues.
  • Execute financial transactions in accordance with bank policies and procedures.
  • Refer opportunities to segment partners where appropriate.
  • Create sales opportunities from service transactions and promptly and effectively resolve customer complaints and issues.
  • Support branch sales and service activities by participating in seminars, micromarketing events, promotional campaigns, and product initiatives.
  • Adhere to operational controls, including legal, corporate, and regulatory procedures, to ensure the safety and security of customer and bank assets.
  • Assess risk appropriately in business decisions, considering the firm's reputation and safeguarding Citi, its clients, and assets; comply with applicable laws, rules, regulations, and policies; apply sound ethical judgment; and transparently escalate, manage, and report control issues.

Benefits

  • Medical coverage
  • Dental coverage
  • Vision coverage
  • 401(k)
  • Life, accident, and disability insurance
  • Wellness programs
  • Paid time off, including vacation and sick leave
  • Paid holidays
  • Eligible employees may receive discretionary and formulaic incentive and retention awards
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