E Branch Call Agent
Leaders Credit Union • Jackson, TN3d • Onsite
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E Branch Call Agent
Leaders Credit Union•Jackson, TN
•Onsite
About The Position
At Leaders Credit Union, our mission is to “Power your passion and make lives better.” We are very intentional about the hiring and interview process, which means we take our time. We want to make sure that you find the perfect career path! We truly appreciate your interest in Leaders Credit Union. Leaders Credit Union is a member-owned financial cooperative. This means that we exist to serve the needs of the consumers who own accounts at Leaders Credit Union. They are owners, and their financial well-being is at the heart of every decision we make. We are one of the largest credit unions in West Tennessee, and one of the most stable. Our purpose is simple: to provide a sound, convenient alternative to traditional banking.
Requirements
- Has a high school education or GED
- 6 months or more of financial institution experience would be preferable
- Excellent verbal and written communication skills
- Provide prompt, accurate, friendly, and professional service to all credit union members and coworkers
Responsibilities
- Assist members with all financial transactions via our digital channels (phone, email, web).
- Meet and exceed Leaders Credit Union’s established member service standards in all member and coworker interaction.
- Answer phones in an efficient manner while maintaining service standards.
- Maintain accurate and complete information on member accounts.
- Work directly with our members to assist in their financial growth through product referral
- Provide members with excellent service through digital interactions
Benefits
- healthcare
- vacation time
- sick time
- 401k options
- profit-sharing plan
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
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