Part- Time Universal Banker (20 Hours), Whittwood Mall Branch
About The Position
The Universal Banker is an entry-level position responsible for assisting with sales, products, and service activities in coordination with the customer service team. The role aims to foster customer relationships, build loyalty, and help increase sales to individual consumer clients. This is a part-time position scheduled for 20 hours at the Whittwood Mall Branch in Whittier, California. The posted hourly rate is $22.84–$29.80. The position requires a high school diploma or equivalent and 1–3 years of relevant experience, including previous retail banking or similar experience.
Requirements
- 1–3 years of relevant experience.
- Previous retail banking or similar experience required.
- Clear and concise written and verbal communication skills.
- High school diploma or equivalent.
Responsibilities
- Assist with basic account opening for existing customers.
- Provide service delivery to internal and external customers to resolve account service issues.
- Execute financial transactions in accordance with bank policies and procedures.
- Refer opportunities to segment partners where appropriate.
- Create sales opportunities from service transactions and promptly and effectively resolve customer complaints and issues.
- Support branch sales and service activities by participating in seminars, micromarketing events, promotional campaigns, and product initiatives.
- Adhere to operational controls, including legal, corporate, and regulatory procedures, to ensure the safety and security of customer and bank assets.
- Assess risk appropriately when making business decisions, with consideration for the firm's reputation and the safeguarding of Citi, its clients, and its assets.
- Drive compliance with applicable laws, rules, and regulations; adhere to policy; apply sound ethical judgment; and transparently escalate, manage, and report control issues.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- 401(k)
- Life insurance
- Accident insurance
- Disability insurance
- Wellness programs
- Paid vacation
- Paid sick leave
- Paid holidays
- Eligible employees may receive discretionary and formulaic incentive and retention awards.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
