Part-Time Universal Banker (20 Hours), Woodside Branch
About The Position
The Universal Banker is an entry-level position responsible for assisting with sales, products, and service activities in coordination with the customer service team. The role focuses on fostering customer relationships to build loyalty and help increase sales to individual consumer clients. The position is part-time, based at the Woodside branch in New York, and is listed as 20 hours. The stated full-time annual salary range is $50,030 to $65,270 and is prorated for part-time hires; the corresponding hourly rate is $24.05 to $31.37. The role requires 1–3 years of relevant experience, including previous retail banking or similar experience, and a high school diploma or equivalent. Citi’s offerings may include medical, dental, and vision coverage; a 401(k); life, accident, and disability insurance; wellness programs; and paid time off, including vacation, sick leave, and paid holidays. Benefit availability may vary by jurisdiction, job level, and date of hire.
Requirements
- 1–3 years of relevant experience.
- Previous retail banking or similar experience.
- Clear and concise written and verbal communication skills.
- High school diploma or equivalent.
Responsibilities
- Assist with basic account opening for existing customers.
- Provide service to internal and external customers to resolve account service issues.
- Execute financial transactions in accordance with bank policies and procedures.
- Refer opportunities to segment partners where appropriate.
- Create sales opportunities from service transactions and promptly and effectively resolve customer complaints and issues.
- Support branch sales and service activities by participating in seminars, micromarketing events, promotional campaigns, and product initiatives.
- Adhere to operational controls, including legal, corporate, and regulatory procedures, to protect customer and bank assets.
- Assess risk in business decisions, consider the firm's reputation and the safeguarding of Citi, client, and firm assets, comply with applicable laws and policies, apply sound ethical judgment, and transparently escalate, manage, and report control issues.
Benefits
- Medical coverage
- Dental coverage
- Vision coverage
- 401(k)
- Life insurance
- Accident insurance
- Disability insurance
- Wellness programs
- Paid vacation
- Paid sick leave
- Paid holidays
- Eligible employees may receive discretionary and formulaic incentive and retention awards.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
