Universal Banker Part-Time (20 Hours) - Bedford Branch

Citi • New York, NY

1d • $24 - $31 • Onsite

About The Position

The Universal Banker is an entry-level position responsible for assisting with sales, products, and service activities in coordination with the customer service team. The role aims to foster customer relationships, build loyalty, and help increase sales to individual consumer clients. The position is part-time for 20 hours at Citi’s Bedford Branch in Bedford Village, New York. The listed full-time annual salary range is $50,030–$65,270, prorated for part-time hires; the corresponding hourly rate is $24.05–$31.37.

This role may also involve other job-related duties as required. Citi uses automated processing, including artificial intelligence, to identify alignment between candidates’ skills and job openings; hiring processes and decisions are conducted, checked, and decided by individuals.

Requirements

• 1–3 years of relevant experience.
• Previous retail banking or similar experience required.
• Clear and concise written and verbal communication skills.
• High school diploma or equivalent.

Responsibilities

• Assist with basic account opening for existing customers.
• Provide service to internal and external customers to resolve account service issues.
• Execute financial transactions in accordance with bank policies and procedures.
• Refer opportunities to segment partners when appropriate.
• Create sales opportunities through service transactions and promptly and effectively resolve customer complaints and issues.
• Support branch sales and service activities by participating in seminars, micromarketing events, promotional campaigns, and product initiatives.
• Adhere to operational controls, including legal, corporate, and regulatory procedures, to help ensure the safety and security of customer and bank assets.
• Assess risk in business decisions, consider the firm's reputation and the safeguarding of Citi, client, and bank assets, comply with applicable laws, rules, regulations, and policies, apply sound ethical judgment, and transparently escalate, manage, and report control issues.

Benefits

• Medical, dental, and vision coverage.
• 401(k).
• Life, accident, and disability insurance.
• Wellness programs.
• Paid time off, including vacation, sick leave, and paid holidays.
• Eligible employees may receive discretionary and formulaic incentive and retention awards.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED