Tire Technician Jobs

About The Position

Requirements

• Valid state-issued driver's license.
• Must be 18 years of age or older.
• Must successfully complete all job-required training and assessments within the prescribed time period.

Nice To Haves

• Experience in the auto service industry.
• Retail experience.

Responsibilities

• Collaborate with team members to fulfill sales and service requests and help ensure safe, efficient customer service.
• Educate associates on tools, tasks, and resources, and mentor and assist with training new technicians and team members.
• Apply knowledge of safety and compliance protocols, tire and battery industry guidelines, service standards, equipment operations, TPMS, product specifications, and seasonality.
• Use Point of Sale systems, phone and in-person selling techniques, handheld technology, and other digital tools to support sales and service.
• Use technology and available information to make business decisions related to services, safety alerts, product information, applications, and training.
• Communicate equipment, tool, and supply needs to the TBC Lead; track and monitor returns and special orders.
• Operate cash registers, process transactions, maintain the physical work area, and keep accurate inventory and audit records.
• Follow safety and compliance standards; report complaints, hazards, product or service problems, and work-area issues.
• Complete paperwork, logs, and other required documentation, and ensure merchandise is packaged, labeled, and stored according to company policies and procedures.
• Identify member needs, assist with purchasing decisions, and resolve member issues and concerns.
• Model high-quality service, advocate for the brand, and build respectful, supportive, and team-oriented relationships.
• Complete work assignments and priorities using policies, data, and resources; communicate progress and recommend improvements.
• Uphold company policies, procedures, ethics, and integrity standards, including accountability and the Open Door Policy.
• Support an inclusive workplace, strengthen the team by helping and developing others, and adapt to change and new technologies.

Benefits

• Competitive pay and performance-based bonus awards.
• Medical, vision, and dental coverage.
• 401(k), stock purchase, and company-paid life insurance.
• Paid time off and/or paid protected time off, which may be used for vacation, sick leave, holidays, or other purposes.
• Parental leave, family care leave, bereavement leave, jury duty leave, and voting leave.
• Short-term and long-term disability.
• Company discounts.
• Military Leave Pay.
• Adoption and surrogacy expense reimbursement.
• Live Better U company-paid education programs for eligible full-time and part-time associates, from high school completion through bachelor's degrees, plus English Language Learning and short-form certificates; tuition, books, and fees are covered.