(USA) Tire & Battery Technician - Automotive

Walmart•Nicholasville, KY

6d•$19 - $27•Onsite

About The Position

As a Tire & Battery Center Technician, you will provide safe and efficient service in both the sales and service areas of the department and deliver value to members. You will collaborate with other associates to help ensure the club meets member expectations. The role involves tire and battery service support, sales and customer service, equipment and inventory care, transaction processing, and following safety, compliance, and company standards.

Requirements

Valid state-issued driver's license.
Must be 18 years of age or older.
Must successfully complete all job-required training and assessments within the prescribed time period if hired.

Nice To Haves

Auto service industry experience.
Retail experience.

Responsibilities

Collaborate with team members to fulfill sales and service requests, educate associates on tools, tasks, and resources, and mentor new technicians.
Provide safe and efficient customer service using knowledge of safety and compliance protocols, tire and battery industry guidelines, service standards, equipment operations, TPMS, product specifications, and seasonality.
Use Point of Sale systems, phone and in-person selling techniques, and digital tools to support sales, service, safety, and associate engagement.
Communicate equipment, tools, and supply needs to the TBC Lead; track and monitor returns and special orders.
Operate cash registers and process transactions.
Maintain the physical work area and accurate inventory, audit, safety, and compliance standards.
Report complaints, safety hazards, product or service problems, and work-area issues.
Complete required paperwork, logs, and other documentation; ensure merchandise is packaged, labeled, and stored according to company policies and procedures.
Identify member needs, assist with purchasing decisions, and resolve issues and concerns.
Model high-quality service, support and train team members, and help create a respectful, supportive, team-oriented environment.
Comply with company policies, procedures, ethics, and integrity standards, and use the Open Door Policy.
Complete work assignments and priorities by collaborating with managers, coworkers, customers, and business partners; communicating progress; and identifying improvement opportunities.
Support a culture of belonging, integrity, customer-first service, continuous improvement, and learning.

Benefits

Medical, vision, and dental coverage.
401(k), stock purchase, and company-paid life insurance.
Paid time off, parental leave, family care leave, bereavement leave, jury duty leave, and voting leave.
PTO and/or PPTO that may be used for vacation, sick leave, holidays, or other purposes.
Short-term and long-term disability.
Company discounts.
Military Leave Pay.
Adoption and surrogacy expense reimbursement.
Live Better U company-paid education program, including tuition, books, and fees for eligible full-time and part-time associates.
Performance-based bonus awards.
Potential hourly premiums of $0.35 to $3.00 in specific circumstances.