(USA) Tire & Battery Technician - Automotive

Walmart•San Antonio, TX
•$19 - $27•Onsite

About The Position

As a Tire and Battery Center Technician, you will provide safe and efficient service in the department’s sales and service areas while helping deliver a positive member experience. You will work collaboratively with associates to meet member expectations. The role involves tire and battery service knowledge, use of equipment and digital tools, processing transactions, maintaining inventory and compliance standards, and supporting and training team members.

Requirements

  • Valid state-issued driver's license.
  • Must be 18 years of age or older.
  • Must successfully complete all job-required training and assessments within the prescribed time period if selected.

Nice To Haves

  • Experience in the auto service industry.
  • Retail experience.

Responsibilities

  • Collaborate with team members to fulfill sales and service requests, educate associates on tools, tasks, and resources, and mentor new technicians.
  • Provide safe and efficient customer service while demonstrating knowledge of safety and compliance protocols, tire and battery industry guidelines, service standards, equipment operations, TPMS, product specifications, and seasonality.
  • Use digital tools, handheld technology, and systems to plan and drive sales, improve service, engage associates, and make timely business decisions about services, safety alerts, products, applications, and training.
  • Communicate equipment, tool, and supply needs to the TBC Lead; track and monitor returns and special orders; operate cash registers and process transactions.
  • Maintain the physical work area, inventory, audit, safety, and compliance standards; report complaints, hazards, and product, service, or work-area problems; complete required paperwork, logs, and documentation.
  • Ensure merchandise is packaged, labeled, and stored according to company policies and procedures.
  • Identify member needs, assist with purchasing decisions, and resolve member issues and concerns.
  • Model high-quality service and act as a brand advocate; support, influence, and train team members in a respectful, supportive, and team-oriented manner.
  • Follow company policies, procedures, and ethics standards, including using the Open Door Policy and applying relevant action plans.
  • Complete assignments and priorities by coordinating with managers, coworkers, customers, and business partners; communicate progress, meet deadlines, and recommend improvements.
  • Help foster an inclusive and respectful workplace, build trusting relationships, communicate positively, and mentor and recognize others.
  • Act with integrity and accountability, serve customers and members, make informed decisions, and support continuous improvement and adoption of new technologies and skills.

Benefits

  • Medical, vision, and dental coverage.
  • 401(k), stock purchase, and company-paid life insurance.
  • Paid time off, parental leave, family care leave, bereavement leave, jury duty leave, and voting leave; PTO and/or PPTO may be used for vacation, sick leave, holidays, or other purposes.
  • Short-term and long-term disability.
  • Company discounts.
  • Military Leave Pay.
  • Adoption and surrogacy expense reimbursement.
  • Live Better U company-paid education benefits for eligible full-time and part-time associates, including tuition, books, and fees for programs ranging from high school completion to bachelor's degrees, English Language Learning, and short-form certificates.
  • Performance-based bonus awards.
  • Additional premiums may be paid in specific circumstances.
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