(USA) Tire & Battery Technician - Automotive

Walmart•Round Rock, TX

10d•Onsite

About The Position

As a Tire & Battery Center Technician, you will provide safe and efficient service in the department’s sales and service areas, working with other associates to meet members’ expectations. The role includes assisting members with purchases and service requests, performing hands-on work in the physical service area, operating equipment and point-of-sale systems, and maintaining safety, compliance, inventory, and documentation standards. Technicians also use digital tools, communicate needs and problems to the TBC Lead, and help train and mentor team members.

Requirements

Valid state-issued driver's license.
Must be 18 years of age or older.
Must successfully complete all job-required training and assessments within the prescribed time period if hired.

Nice To Haves

Auto service industry experience.
Retail experience.

Responsibilities

Collaborate with team members to fulfill sales and service requests, educate associates on tools, tasks, and resources, and mentor new technicians.
Provide safe, efficient customer service and develop positive interpersonal communication.
Follow safety and compliance protocols, tire and battery industry guidelines, service standards, equipment operating procedures, and product specifications.
Use knowledge of TPMS, product seasonality, point-of-sale systems, and in-person and phone selling techniques.
Use handheld technology and digital systems to support sales, service, safety alerts, product information, product application, training, and business decisions.
Communicate equipment, tool, and supply needs to the TBC Lead; track and monitor returns and special orders.
Operate cash registers and process transactions.
Maintain accurate inventory, audit, safety, and compliance standards; report complaints, hazards, and problems with products, services, or work areas.
Complete paperwork, logs, and other required documentation; ensure merchandise is packaged, labeled, and stored according to company policies and procedures.
Identify member needs, assist with purchasing decisions, and resolve issues and concerns.
Model high-quality service, support a respectful and team-oriented work style, and assist with training team members.
Complete work assignments and priorities using policies, data, and resources; collaborate with managers, coworkers, customers, and business partners; communicate progress; and recommend improvements.
Comply with company policies, procedures, ethics, and integrity standards, including use of the Open Door Policy.
Support Walmart’s values and its goal of becoming a regenerative company.

Benefits

Competitive pay and performance-based bonus awards.
Medical, vision, and dental coverage.
401(k), stock purchase, and company-paid life insurance.
Paid time off, parental leave, family care leave, bereavement leave, jury duty leave, and voting leave.
PTO and/or PPTO that may be used for vacation, sick leave, holidays, or other purposes.
Short-term and long-term disability.
Company discounts.
Military Leave Pay.
Adoption and surrogacy expense reimbursement.
Live Better U company-paid education benefit, including eligible programs from high school completion through bachelor's degrees, English Language Learning, and short-form certificates; tuition, books, and fees are paid.