(USA) Tire & Battery Technician - Automotive

Walmart•Temple, TX

5d•Onsite

About The Position

As a Tire & Battery Center Technician, you will provide safe and efficient service in the department’s sales and service areas and work collaboratively with associates to meet members’ expectations. The role involves providing customer service, supporting sales and service requests, operating equipment and point-of-sale systems, maintaining inventory and work areas, and following safety, compliance, and company standards. Technicians also help train and mentor associates, use digital tools and handheld technology, and model respectful, ethical, and team-oriented behavior.

Requirements

Valid state-issued driver's license.
Must be at least 18 years of age.
Must successfully complete all job-required trainings and assessments within the prescribed time period if selected.

Nice To Haves

Auto service industry experience.
Retail experience.

Responsibilities

Collaborate with team members to fulfill sales and service requests, educate associates on tools, tasks, and resources, and mentor new technicians.
Provide safe and efficient customer service and use interpersonal skills to support members.
Demonstrate knowledge of safety and compliance protocols, tire and battery industry guidelines, service standards, equipment operations, TPMS, product specifications, and seasonality.
Use point-of-sale systems, phone and in-person selling techniques, and digital tools and handheld technology to support sales, service, safety, and training.
Communicate equipment, tools, and supply needs to the TBC Lead; track and monitor returns and special orders.
Operate cash registers and process transactions.
Maintain the physical work area and accurate inventory, audit, safety, and compliance standards.
Report complaints, safety hazards, and problems with products, services, and work areas; complete required paperwork, logs, and documentation.
Package, label, and store merchandise according to company policies and procedures.
Identify member needs, assist with purchasing decisions, and resolve issues and concerns.
Advocate for the brand and model high-quality service and products while developing, influencing, and inspiring others in a respectful, supportive, team-oriented manner.
Assist in training team members and help address barriers to their work.
Follow company policies, procedures, ethics standards, and related action plans; use the Open Door Policy.
Complete assignments and priorities using policies, data, and resources; collaborate with managers, coworkers, customers, and business partners; communicate progress; and recommend improvements.
Promote respect, belonging, integrity, accountability, customer service, continuous improvement, and learning.

Benefits

Competitive pay and performance-based bonus awards.
Medical, vision, and dental coverage.
401(k), stock purchase, and company-paid life insurance.
Paid time off, parental leave, family care leave, bereavement leave, jury duty leave, and voting leave.
PTO and/or PPTO for vacation, sick leave, holidays, or other purposes, subject to job classification and length of employment.
Short-term and long-term disability.
Company discounts.
Military Leave Pay.
Adoption and surrogacy expense reimbursement.
Live Better U company-paid education benefit, including eligible programs from high school completion through bachelor's degrees, English Language Learning, and short-form certificates; tuition, books, and fees are paid.