(USA) Tire & Battery Technician - Automotive

Walmart • San Antonio, TX

6d • Onsite

About The Position

As a Tire & Battery Center Technician, you provide safe and efficient service in the department’s sales and service areas while helping meet members’ expectations. You collaborate with associates, support sales and service requests, and deliver customer service. The role involves following safety and compliance protocols, applying tire and battery industry guidelines, operating equipment and point-of-sale systems, using digital tools, maintaining inventory and documentation, and assisting members with purchasing decisions and concerns. You also support and mentor team members, promote a respectful and service-oriented workplace, and follow company policies, procedures, and standards of ethics and integrity.

Requirements

• Valid state-issued driver's license.
• Must be 18 years of age or older.
• Must successfully complete all job-required training and assessments within the prescribed time period if selected.

Nice To Haves

• Auto service industry experience.
• Retail experience.

Responsibilities

• Collaborate with team members to fulfill sales and service requests, educate associates on tools, tasks, and resources, and mentor new technicians.
• Provide safe, efficient customer service and develop effective interpersonal communication.
• Demonstrate knowledge of safety and compliance protocols, tire and battery industry guidelines, service standards, equipment operations, TPMS, product specifications, and seasonality.
• Use point-of-sale systems, phone and in-person selling techniques, handheld technology, and digital tools to support sales, service, safety, and associate engagement.
• Communicate equipment, tools, and supply needs to the TBC Lead; track and monitor returns and special orders.
• Operate cash registers and process transactions.
• Maintain the physical work area and accurate inventory, audit, safety, and compliance standards.
• Report complaints, safety hazards, and problems with products, services, or work areas; complete required paperwork, logs, and documentation.
• Package, label, and store merchandise according to company policies and procedures.
• Identify member needs, assist with purchasing decisions, and resolve issues and concerns.
• Model high-quality service and products, support training, and help develop, influence, and inspire other associates.
• Follow company policies, procedures, and ethics standards, including using the Open Door Policy and implementing related action plans.
• Complete work assignments and priorities using policies, data, and resources; communicate progress, manage expectations, and recommend improvements.
• Build trusting team relationships, recognize others’ contributions, and help develop and mentor associates.
• Put customers and members first, make decisions using reliable information, and support continuous improvement and adoption of new technologies and skills.

Benefits

• Medical, vision, and dental coverage.
• 401(k), stock purchase, and company-paid life insurance.
• Paid time off, parental leave, family care leave, bereavement leave, jury duty leave, and voting leave; PTO and/or PPTO may be used for vacation, sick leave, holidays, or other purposes.
• Short-term and long-term disability.
• Company discounts.
• Military Leave Pay.
• Adoption and surrogacy expense reimbursement.
• Live Better U company-paid education benefit, including tuition, books, and fees for eligible programs.
• Performance-based bonus awards.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed