(USA) Tire & Battery Technician - Automotive

Walmart•Friendswood, TX

8d•Onsite

About The Position

As a Tire & Battery Center Technician, you provide safe and efficient service in the department’s sales and service areas, helping deliver a positive member experience. You work collaboratively with associates to meet members’ expectations, support sales and service requests, and maintain safe, compliant, and accurate department operations. The role involves using service equipment and digital tools, assisting members with purchasing decisions, processing transactions, maintaining inventory and documentation, and communicating equipment or supply needs. You also help train and mentor team members, model respectful and high-quality service, and follow company policies, procedures, ethics standards, and safety requirements. The position is based at the Sam’s Club location at 155 W El Dorado Blvd, Friendswood, Texas. The hourly wage range is $19.00 to $27.00, with possible additional premiums in specified circumstances. The posting also describes performance-based bonus awards and benefits; eligibility and terms may depend on job classification and length of employment.

Requirements

Valid state-issued driver's license.
Must be 18 years of age or older.
Must successfully complete all job-required training and assessments within the prescribed time period if selected.

Nice To Haves

Auto service industry experience.
Retail experience.

Responsibilities

Collaborate with team members to fulfill sales and service requests and provide safe, efficient customer service.
Educate associates on tools, tasks, and resources; mentor new technicians and assist with training team members.
Apply knowledge of safety and compliance protocols, tire and battery industry guidelines, service standards, equipment operations, TPMS, product specifications, and seasonality.
Use Point of Sale systems, handheld technology, and other digital tools to support sales, service, safety, and associate engagement.
Communicate equipment, tools, and supply needs to the TBC Lead; track and monitor returns and special orders.
Operate cash registers and process transactions.
Maintain accurate inventory and meet audit, safety, and compliance standards.
Report TBC complaints, safety hazards, and problems with products, services, or work areas.
Complete paperwork, logs, and other required documentation.
Ensure merchandise is packaged, labeled, and stored according to company policies and procedures.
Identify member needs, assist with purchasing decisions, and resolve issues and concerns.
Model high-quality service and respectful, supportive, team-oriented behavior; promote a positive member experience.
Complete work assignments and priorities using policies, data, and resources; communicate progress and recommend improvements.
Follow company policies, procedures, ethics standards, and related action plans, including use of the Open Door Policy.
Support a respectful and inclusive workplace, build trusting relationships, recognize others’ contributions, and help develop and mentor colleagues.
Put customers and members first, make decisions using reliable information, and support continuous improvement and adaptation to change.

Benefits

Medical, vision, and dental coverage.
401(k).
Stock purchase program.
Company-paid life insurance.
Paid time off (PTO and/or PPTO), which may be used for vacation, sick leave, holidays, or other purposes.
Parental leave, family care leave, bereavement leave, jury duty leave, and voting leave.
Short-term and long-term disability.
Company discounts.
Military Leave Pay.
Adoption and surrogacy expense reimbursement.
Live Better U company-paid education benefit program for eligible full-time and part-time associates.
Performance-based bonus awards.
Possible hourly premiums in specified circumstances.