(USA) Tire & Battery Technician - Automotive

Walmart•Daphne, AL

1d•Onsite

About The Position

As a Tire & Battery Center Technician, you provide safe and efficient service in the department’s sales and service areas while helping deliver a positive member experience. You collaborate with other associates to meet members’ expectations and support sales and service requests. The role involves following safety and compliance protocols and tire and battery industry guidelines; operating service equipment and point-of-sale systems; using handheld technology and other digital tools; and helping members with purchasing decisions and concerns. You also monitor inventory, returns, and special orders; process transactions; maintain equipment and supplies; complete required records; and report safety hazards, complaints, and problems with products, services, or work areas. Technicians are expected to model respectful, ethical, customer-focused teamwork, support and mentor associates, adapt to new tools and feedback, and contribute to continuous improvement. This position requires a valid state-issued driver’s license and that the employee be at least 18 years old.

Requirements

Valid state-issued driver's license.
Must be 18 years of age or older.
Must successfully complete all job-required trainings and assessments within the prescribed time period.

Nice To Haves

Auto service industry experience.
Retail experience.

Responsibilities

Collaborate with team members to fulfill sales and service requests and provide safe, efficient customer service.
Educate associates on tools, tasks, and resources, and help train and mentor new technicians and team members.
Follow safety and compliance protocols, tire and battery industry guidelines, and service standards.
Operate service equipment and point-of-sale systems, and use phone and in-person selling techniques.
Use handheld technology and digital systems to support sales, service, safety, product information, and training.
Communicate equipment, tool, and supply needs to the TBC Lead.
Track and monitor returns and special orders; operate cash registers and process transactions.
Maintain accurate inventory and audit, safety, and compliance standards.
Report TBC complaints, safety hazards, and problems with products, services, or work areas.
Complete required paperwork, logs, and other documentation.
Ensure merchandise is packaged, labeled, and stored according to company policies and procedures.
Identify member needs, assist with purchasing decisions, and resolve issues and concerns.
Model high-quality member service and respectful, supportive, team-oriented behavior.
Complete work assignments and priorities using policies, data, and resources; communicate progress and recommend improvements.
Support company ethics and integrity standards, comply with policies and procedures, and use the Open Door Policy.

Benefits

Competitive pay and performance-based bonus awards.
Medical, vision, and dental coverage.
401(k), stock purchase, and company-paid life insurance.
Paid time off, parental leave, family care leave, bereavement leave, jury duty leave, and voting leave.
PTO and/or PPTO that may be used for vacation, sick leave, holidays, or other purposes.
Short-term and long-term disability.
Company discounts.
Military Leave Pay.
Adoption and surrogacy expense reimbursement.
Company-paid education through Live Better U, including eligible programs from high school completion through bachelor's degrees, English Language Learning, and short-form certificates.