(USA) Tire & Battery Technician - Automotive

Walmart•Sioux Falls, SD
•$20 - $28•Onsite

About The Position

As a Tire and Battery Center Technician, you provide safe and efficient service in the department’s sales and service areas while helping deliver a positive member experience. You work collaboratively with associates to meet members’ expectations, apply safety and compliance protocols, and use department tools, equipment, and digital systems to support service and sales. The role includes hands-on work in the physical service area, assisting members with purchasing decisions, processing transactions, maintaining inventory and documentation, and reporting safety hazards, equipment needs, and service or product concerns. You also help train and mentor team members and uphold company policies, standards, and values.

Requirements

  • Valid state-issued driver's license.
  • Must be 18 years of age or older.
  • Must successfully complete all job-required training and assessments within the prescribed time period if selected.

Nice To Haves

  • Experience in the auto service industry.
  • Retail experience.

Responsibilities

  • Collaborate with team members to fulfill sales and service requests, educate associates on tools, tasks, and resources, and mentor new technicians.
  • Provide safe and efficient customer service, using effective communication and interpersonal skills.
  • Demonstrate and apply knowledge of safety and compliance protocols, tire and battery industry guidelines, service standards, equipment operation, tire pressure monitoring systems (TPMS), product specifications, and seasonality.
  • Use point-of-sale systems, phone and in-person selling techniques, handheld technology, and other digital tools to support sales, service, safety, and training.
  • Communicate equipment, tool, and supply needs to the Tire and Battery Center Lead; track and monitor returns and special orders.
  • Operate cash registers and process transactions; maintain accurate inventory, audit, safety, and compliance standards.
  • Complete paperwork, logs, and other required documentation, and ensure merchandise is packaged, labeled, and stored according to company policies and procedures.
  • Identify member needs, assist with purchasing decisions, and resolve issues and concerns.
  • Report complaints, safety hazards, and problems involving products, services, equipment, or work areas.
  • Advocate for the brand and model high-quality member service; help train, develop, influence, and mentor associates in a respectful, supportive, team-oriented manner.
  • Follow company policies, procedures, and ethical standards; use the Open Door Policy and hold oneself and others accountable.
  • Complete work assignments and priorities by using policies, data, and resources; collaborate with managers, coworkers, customers, and business partners; communicate progress; and recommend improvements.
  • Promote an inclusive workplace, build trusting relationships, recognize others’ contributions, and support associates’ development.
  • Deliver results with the customer and member first, make decisions based on reliable information, and adapt to change while pursuing continuous improvement.

Benefits

  • Medical, vision, and dental coverage.
  • 401(k).
  • Stock purchase plan.
  • Company-paid life insurance.
  • Paid time off (PTO and/or PPTO), which may be used for vacation, sick leave, holidays, or other purposes.
  • Parental leave, family care leave, bereavement leave, jury duty leave, and voting leave.
  • Short-term and long-term disability.
  • Company discounts.
  • Military Leave Pay.
  • Adoption and surrogacy expense reimbursement.
  • Live Better U company-paid education benefit for eligible full-time and part-time associates, covering tuition, books, and fees for programs ranging from high school completion to bachelor's degrees, English Language Learning, and short-form certificates.
  • Performance-based bonus awards.
  • Potential hourly premiums based on schedule, facility, season, or specific work performed.
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