Tire Technician Jobs

About The Position

Requirements

• Valid state-issued driver's license.
• Must be 18 years of age or older.
• Must successfully complete all job-required training and assessments within the prescribed time period if selected.

Nice To Haves

• Experience in the auto service industry.
• Retail experience.

Responsibilities

• Collaborate with team members to fulfill sales and service requests, educate associates on tools, tasks, and resources, and mentor new technicians.
• Provide safe and efficient customer service using knowledge of safety and compliance protocols, tire and battery industry guidelines, service standards, equipment operations, TPMS, product specifications, and seasonality.
• Use point-of-sale systems, phones, in-person selling techniques, handheld technology, and other digital tools to support sales, service, safety, and associate engagement.
• Communicate equipment, tools, and supply needs to the TBC Lead; track and monitor returns and special orders; operate cash registers and process transactions.
• Maintain the physical work area, accurate inventory, audit, safety, and compliance standards; report complaints, hazards, and product, service, or work-area problems.
• Complete paperwork, logs, and other required documentation, and ensure merchandise is packaged, labeled, and stored according to company policies and procedures.
• Identify member needs, assist with purchasing decisions, and resolve member issues and concerns.
• Model high-quality service and act as a brand advocate; assist with training and support respectful, team-oriented work.
• Follow company policies, procedures, standards of ethics and integrity, and applicable action plans; use the Open Door Policy.
• Complete work assignments and priorities by using policies, data, and resources; collaborate with managers, coworkers, customers, and business partners; communicate progress and recommend improvements.
• Promote a culture of belonging, build trusting relationships, communicate positively, mentor others, and recognize their contributions.
• Act with integrity and accountability, put customers and members first, make decisions based on reliable information, and support continuous improvement and adaptation to new technology and change.

Benefits

• Medical, vision, and dental coverage.
• 401(k), stock purchase, and company-paid life insurance.
• Paid time off, parental leave, family care leave, bereavement leave, jury duty leave, and voting leave; PTO and/or PPTO may be used for vacation, sick leave, holidays, or other purposes.
• Short-term and long-term disability.
• Company discounts.
• Military Leave Pay.
• Adoption and surrogacy expense reimbursement.
• Live Better U company-paid education program for eligible full-time and part-time associates.