Tire Technician

Western Express • Plainfield, CT

6d • Onsite

About The Position

The Tire Technician performs tire service and follows Western’s tire program for each unit, identifying and addressing tire needs. The role requires accurate documentation in computer systems, coordination with the shop or service providers, and courteous service to drivers and customers. The technician follows TIA safety rules and established procedures, provides feedback and shares best practices, and supports a professional team atmosphere. In-person attendance is an essential function of this position. The work may involve being outside in the elements and stooping, bending, and crawling under equipment.

Requirements

• Must be at least 18 years of age.
• Valid driver's license required.
• High school diploma or GED.
• Experience with computers, including Microsoft Office, Windows, and related programs.
• At least one year of steady employment or schooling.
• Must be willing to work outside in the elements.
• Ability to stoop, bend, and crawl under equipment.
• Strong work ethic and ability to work independently with limited influence from others.
• Diligence in completing tasks and personal characteristics including responsibility, dependability, conscientiousness, communication, and teamwork.
• Ability to review, analyze, and interpret information, identify problems, and make decisions.
• Ability to read, understand, and follow procedures and guidelines.
• Commitment to following established safety policies and procedures.
• In-person, in-office attendance is an essential function of the position.
• Must be legally authorized to work in the U.S. without company sponsorship now or in the future.

Nice To Haves

• Bilingual ability.
• TIA certifications.

Responsibilities

• Identify the work needed and complete all aspects of tire service.
• Capture detailed information, enter it into computer systems, and relay it to the shop or service provider as needed.
• Follow the tire program for each unit and identify tire needs.
• Follow TIA rules and regulations to support the safety of the technician and driver.
• Resolve issues while caring for drivers and customers and providing excellent customer service.
• Follow prescribed procedures and protocols at all times.
• Identify opportunities and provide feedback to management.
• Identify best practices and share them across the team.
• Support a professional atmosphere.

Benefits

• Competitive pay
• Benefits
• Paid time off
• Paid holidays
• Family-oriented culture

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED