(USA) Tire & Battery Technician - Automotive

Walmart•Meridian, MS
•$19 - $27•Onsite

About The Position

As a Tire and Battery Center Technician, you provide safe and efficient service in the department’s sales and service areas while helping deliver a positive member experience. You work collaboratively with other associates to meet member expectations, provide purchasing assistance, and resolve member concerns. The role involves applying safety and compliance protocols, tire and battery industry guidelines, service standards, equipment operating procedures, and knowledge of tire pressure monitoring systems (TPMS), products, and seasonal needs. You use digital tools and handheld systems to support sales, service, safety, product information, and training. You also handle transactions, inventory and orders, equipment and supply needs, documentation, and the safe handling and storage of merchandise. You help train and mentor team members, model respectful and high-quality service, and contribute to continuous improvement. The position requires compliance with company policies and standards of ethics and integrity, including supporting a safe, inclusive, and customer-focused workplace.

Requirements

  • Valid state-issued driver's license.
  • Must be 18 years of age or older.
  • Must successfully complete required job trainings and assessments within the prescribed time period if selected.

Nice To Haves

  • Auto service industry experience.
  • Retail experience.

Responsibilities

  • Collaborate with team members to fulfill sales and service requests, educate associates on tools, tasks, and resources, and mentor new technicians.
  • Demonstrate knowledge of safety and compliance protocols, tire and battery industry guidelines, service standards, equipment operations, TPMS, product specifications, and seasonality.
  • Use point-of-sale systems, phones, in-person selling techniques, handheld technology, and digital systems to support sales, service, safety, product information, and training.
  • Communicate equipment, tool, and supply needs to the TBC Lead; track and monitor returns and special orders.
  • Operate cash registers and process transactions.
  • Maintain accurate inventory and meet audit, safety, and compliance standards.
  • Report complaints, safety hazards, and problems with products, services, and work areas.
  • Complete paperwork, logs, and other required documentation.
  • Package, label, and store merchandise according to company policies and procedures.
  • Identify member needs, assist with purchasing decisions, and resolve issues and concerns.
  • Model high-quality service and a respectful, supportive, team-oriented work style; help train and develop associates.
  • Follow company policies, procedures, standards of ethics and integrity, and related action plans; use the Open Door Policy.
  • Complete assignments by prioritizing tasks, meeting deadlines and expectations, communicating progress, and recommending improvements.
  • Build and maintain trusting working relationships, recognize others’ contributions, and support team development.
  • Deliver results while putting customers and members first, using reliable information to make decisions, and adapting to change and new technologies.

Benefits

  • Medical, vision, and dental coverage.
  • 401(k).
  • Stock purchase plan.
  • Company-paid life insurance.
  • Paid time off (PTO and/or PPTO), including potential use for vacation, sick leave, holidays, or other purposes.
  • Parental leave.
  • Family care leave.
  • Bereavement leave.
  • Jury duty leave.
  • Voting leave.
  • Short-term and long-term disability.
  • Company discounts.
  • Military Leave Pay.
  • Adoption and surrogacy expense reimbursement.
  • Live Better U company-paid education benefit, including tuition, books, and fees for eligible programs.
  • Performance-based bonus awards.
  • Potential hourly premiums based on schedule, facility, season, or specific work performed.
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