(USA) Tire & Battery Technician - Automotive

Walmart • Beaumont, TX

6d • $19 - $27 • Onsite

About The Position

As a Tire and Battery Center Technician, you will provide safe and efficient service in the sales and service areas of the department, working collaboratively with other associates to meet members’ expectations. The role includes delivering customer service, supporting sales, operating equipment and digital tools, and maintaining inventory, safety, and compliance standards.

The technician serves as a knowledgeable resource on tire and battery products, safety protocols, service standards, equipment, and TPMS. Responsibilities also include processing transactions, assisting members with purchasing decisions, resolving issues, maintaining documentation, and reporting equipment needs, safety hazards, complaints, or product and service problems. The role includes helping train and mentor team members and modeling respectful, high-quality service and the company’s values.

Requirements

• Valid state-issued driver's license.
• Must be 18 years of age or older.
• Must successfully complete all job-required trainings and assessments within the prescribed time period if selected.

Nice To Haves

• Experience in the auto service industry.
• Retail experience.

Responsibilities

• Collaborate with team members to fulfill sales and service requests, educate associates on tools, tasks, and resources, and mentor new technicians.
• Provide safe and efficient customer service and develop effective interpersonal skills.
• Demonstrate knowledge of safety and compliance protocols, tire and battery industry guidelines, service standards, equipment operations, TPMS, product specifications, and seasonality.
• Use Point of Sale systems and phone and in-person selling techniques.
• Use digital tools and handheld technology to plan and drive sales, improve the service experience, support associate engagement, and make business decisions related to services, safety alerts, products, applications, and training.
• Communicate equipment, tool, and supply needs to the TBC Lead; track and monitor returns and special orders.
• Operate cash registers and process transactions.
• Maintain the physical work area and accurate inventory, audit, safety, and compliance standards.
• Report TBC complaints, safety hazards, and problems with products, services, and work areas.
• Complete paperwork, logs, and other required documentation.
• Ensure merchandise is packaged, labeled, and stored according to company policies and procedures.
• Identify member needs, assist with purchasing decisions, and resolve issues and concerns.
• Model high-quality service and products as a brand advocate, and help train team members.
• Follow company policies, procedures, and ethics standards; use the Open Door Policy and apply related action plans.
• Complete assignments and priorities by collaborating with managers, coworkers, customers, and business partners; communicate progress and recommend improvements.
• Promote respect, belonging, teamwork, integrity, customer-first service, continuous improvement, and learning.
• Support Walmart’s goal of becoming a regenerative company by making a positive impact for associates, customers, members, and the world around us.

Benefits

• Competitive pay and performance-based bonus awards.
• Medical, vision, and dental coverage.
• 401(k), stock purchase plan, and company-paid life insurance.
• Paid time off, parental leave, family care leave, bereavement leave, jury duty leave, and voting leave.
• PTO and/or PPTO that may be used for vacation, sick leave, holidays, or other purposes.
• Short-term and long-term disability.
• Company discounts.
• Military Leave Pay.
• Adoption and surrogacy expense reimbursement.
• Company-paid Live Better U education benefit, covering tuition, books, and fees for eligible programs.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed