(USA) Tire & Battery Technician - Automotive

Walmart•Columbus, GA

6d•$19 - $27•Onsite

About The Position

As a Tire & Battery Center Technician, you provide safe and efficient service in the sales and service areas of the department and help meet members’ expectations. You collaborate with other associates and support sales and service requests while delivering high-quality customer service. The role involves applying knowledge of tire and battery safety and compliance protocols, industry guidelines, service standards, equipment operation, TPMS, product specifications, and seasonality. You use digital tools and handheld technology to support sales, service, safety, product information, and training. You also help maintain equipment and supplies, inventory, records, and work areas; process transactions and orders; assist members with purchasing decisions; and report complaints, hazards, and other issues. Technicians are expected to model respectful, supportive, team-oriented behavior, help train and mentor others, uphold company policies and standards of ethics and integrity, and contribute to continuous improvement. The role is based at the Sam’s Club location listed in Columbus, Georgia.

Requirements

Valid state-issued driver's license.
Must be 18 years of age or older.
Must successfully complete all job-required trainings and assessments within the prescribed time period if hired.

Nice To Haves

Experience in the auto service industry.
Retail experience.

Responsibilities

Collaborate with team members to fulfill sales and service requests and provide safe, efficient customer service.
Educate associates on tools, tasks, and resources, and mentor new technicians.
Apply knowledge of safety and compliance protocols, tire and battery industry guidelines, service standards, equipment operation, TPMS, product specifications, and seasonality.
Use Point of Sale systems, phone and in-person selling techniques, digital tools, and handheld technology to support sales and service decisions.
Communicate equipment, tools, and supply needs to the TBC Lead; track and monitor returns and special orders.
Operate cash registers and process transactions.
Maintain accurate inventory and audit, safety, and compliance standards; complete paperwork, logs, and other required documentation.
Report TBC complaints, safety hazards, product or service problems, and work-area issues.
Ensure merchandise is packaged, labeled, and stored according to company policies and procedures.
Identify member needs, assist with purchasing decisions, and resolve issues and concerns.
Model high-quality member service and help develop, influence, and train team members.
Follow company policies, procedures, standards of ethics and integrity, and applicable action plans.
Complete work assignments according to priorities, deadlines, and expectations; communicate progress and recommend improvements.
Build respectful and trusting working relationships, support associates, and help create an inclusive workplace.
Promote continuous improvement, learn and use new technologies and skills, and support others through change.

Benefits

Medical, vision, and dental coverage.
401(k).
Stock purchase plan.
Company-paid life insurance.
Paid time off, including PTO and/or PPTO that may be used for vacation, sick leave, holidays, or other purposes.
Parental leave, family care leave, bereavement leave, jury duty leave, and voting leave.
Short-term and long-term disability.
Company discounts.
Military Leave Pay.
Adoption and surrogacy expense reimbursement.
Live Better U company-paid education benefit for eligible full-time and part-time associates, including tuition, books, and fees for eligible programs.
Performance-based bonus awards.
Additional hourly premiums may apply in specific circumstances.