Team Lead Jobs

About The Position

Requirements

• High school diploma or equivalent preferred.
• One to two years of retail sales experience preferred.
• One or more years of management or supervisory experience preferred.
• Basic computer skills.
• Good time-management and organizational skills.
• Ability to communicate and interact well with a variety of personality types.
• Ability to work a flexible schedule to meet business needs, including holiday, evening, overnight, and weekend shifts.
• Reliable transportation.
• Ability to continuously stand and walk for the duration of the shift; frequently push and pull; occasionally bend, stoop, crawl, kneel, reach above shoulders, and climb a ladder; and lift up to 40 pounds.

Nice To Haves

• High school diploma or equivalent.
• One to two years of retail sales experience.
• One or more years of management or supervisory experience.

Responsibilities

• Assume management responsibilities in the absence of the Manager or Assistant Manager, including opening and closing and day-to-day store operations.
• Communicate company goals daily, weekly, and monthly, and manage and influence the team toward those goals.
• Complete sales transactions accurately and efficiently and maintain proper cash accountability at POS registers and the safe.
• Supervise and assist with training and development of Team Members.
• Ensure incoming donations are handled and processed according to GWH policies and procedures.
• Help ensure timely rotation of apparel and hard goods according to GWH policies and procedures.
• Operate store systems accurately and ensure financial and statistical counts are completed, including donor counts and production standards.
• Perform other duties assigned by Management.
• Maintain professionalism in communication, attitude, and teamwork with customers and team members.
• Follow GWH policies and procedures, Loss Prevention and Safety Regulations, Guiding Principles, and applicable local, state, and federal laws.
• Maintain punctuality, dependable attendance, appropriate appearance, safe work practices, and clean, uncluttered work areas with clear aisles and fire exits.
• Meet the role’s key performance indicators, including sales, donor value and growth, payroll, profit, retention, customer service, roundup participation, administration and training, reporting, safety, and LMS training completion.