QA Team Lead

PPL Corporation•Johnstone, Pennsylvania

2d•Hybrid

About The Position

The QA Team Lead develops quality assurance processes and procedures, directs quality assurance teams, identifies bugs and issues, maintains documentation, manages testing schedules, and coordinates bug fixes with development teams. The role is accountable for creating, executing, and documenting tests to ensure applications and technical environments meet technical and functional performance requirements and are free from defects. It requires proficiency in QA technologies, processes, and scripting languages. The QA Lead is recognized as an expert in their functional area and works independently with minimal guidance from their manager. They may lead a small team of IT Test Engineers. Progression to this level is limited based on business requirements. The position is hybrid and requires three days on-site at one of the listed locations: Allentown, Pennsylvania; Louisville, Kentucky; or Johnston, Rhode Island. The company reserves the right to assign the role on-site, remotely, or in a combination of settings, and the assigned work location may change. Remote work may still require office or on-site attendance for in-person coordination.

Requirements

Bachelor's degree and 7 years of related work experience, or 11 years of related work experience.
Awareness of ITIL standards and best practices in operational environments.
Knowledge of QA processes and methodologies and software development life cycle experience.
Ability to adapt effectively to rapid technological and business change while maintaining enthusiasm and sound judgment.
Strong problem-solving and analytical skills to develop testing solutions that quickly identify software development problems.
Ability to collaborate with internal and external teams to unblock critical issues during the software development life cycle.
Experience with automated regression testing tools and building and maintaining automated test scripts.
Experience writing and maintaining test cases, test plans, and test scripts.

Nice To Haves

ITIL V2 or V3 Foundations certification.
Six Sigma Black Belt.
Ability to collaborate with team members across different functional domains and technologies.
Utilities industry experience.
Self-starter mentality.
Excellent interpersonal relations skills.

Responsibilities

Advance in-depth emerging technology and software testing and delivery knowledge.
Design testing strategies that select suitable practices, platforms, and tools, such as Cucumber and Selenium.
Collaborate with Translators and Integrators to help automate test preparation and execution and continually improve productivity and efficiency.
Conduct quality-control tests and analyses to ensure software meets or exceeds specified standards and end-user requirements.
Develop detailed test strategies and plans for modified systems based on technical and business specifications and company standards.
Test and analyze each component and phase of the systems development life cycle, including project requirements, design, and programs.
Work in an iterative or Agile environment as a team player.
Retest corrections to verify that problems are resolved.
Document and communicate test results.
Manage contracts and onboarding for third-party vendors.
Manage budgeting and forecasting.
Manage and mentor test engineers.
Potentially serve in an Electric Utilities emergency and storm role, which may require working after hours and outside the normal schedule.