QA Lead

Music & Arts • Frederick, MD

4d • Hybrid

About The Position

Music & Arts is seeking an experienced QA Lead to drive quality assurance across the software development lifecycle. The role combines hands-on automation testing with strategic influence over quality standards and practices. The QA Lead will manage and mentor onshore and offshore QA resources, oversee the full QA lifecycle, and collaborate with product managers, developers, and other stakeholders to integrate quality practices throughout development. The position is preferably based within commuting distance of Frederick, Maryland, with onsite work Tuesday through Thursday each week. Remote candidates may be considered if located in one of the states listed in the posting.

Requirements

• Bachelor's degree in computer science, engineering, or a related field, or equivalent work experience.
• At least 7 years of QA experience in software testing, including at least 3 years in a QA Lead role.
• Five years of experience working on ecommerce web, Salesforce, and mobile platforms.
• Proven experience managing onshore and offshore QA teams and driving performance and accountability.
• Strong knowledge of QA methodologies, test design techniques, and SDLC/Agile development practices.
• Hands-on experience with automation testing frameworks and tools; experience may use any coding language, with JavaScript, TypeScript, or Java cited as examples.
• Experience with CI/CD pipelines and integrating automated tests into deployment processes.
• Strong communication, leadership, and organizational skills.
• Ability to work in a fast-paced environment, balance multiple priorities, and maintain high quality standards.

Nice To Haves

• ATG experience.
• Familiarity with performance and load testing.
• Working knowledge of AWS cloud and pipelines.

Responsibilities

• Define, develop, and implement test strategies and test plans for complex applications and systems.
• Lead and mentor onshore and offshore QA engineers, aligning their work with project goals and deadlines.
• Oversee the QA lifecycle, including requirements analysis, test design, execution, defect management, and reporting.
• Establish and enforce QA processes, standards, and best practices to support consistent product quality.
• Drive adoption of automation testing frameworks and tools to reduce manual effort and increase test coverage.
• Collaborate with product managers, developers, and stakeholders to incorporate quality practices throughout the development cycle.
• Monitor QA progress, resource allocation, and risks, and provide regular status updates to leadership.
• Champion continuous improvement in testing methodologies, automation, and cross-team collaboration.

Benefits

• Gig leave for employee musicians to take time off to perform and return to their job after a tour.
• Medical insurance.
• Dental insurance.
• Vision insurance.
• 401(k) with company match.
• Mental health support.
• Paid sick time.
• Paid holidays.
• Paid vacation time.
• Employee discount program.
• Tuition reimbursement options.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior