Student Support Specialist Jobs

About The Position

Requirements

• Minimum of 2 years of full-time administrative support experience (4 years preferred).
• High School Diploma or GED equivalent.
• Proficient in MS Office (Word, Excel, Outlook), Windows OS, electronic mail, and campus database systems (CampusCafe).
• Exceptional data entry, proofreading, and organizational skills with the ability to manage filing systems and coordinate tasks amidst frequent interruptions.
• Strong written and verbal communication skills; ability to convey information clearly, tactfully, and professionally to students, staff, and the public.
• A self-directed individual who takes initiative, exercises independent judgment, and maintains strict confidentiality of sensitive student information.

Responsibilities

• Schedule student clinical assignments and ensure all clinical schedules and student data are accurately recorded in the College tracking system (CampusCafe).
• Greet students and visitors, answer questions regarding clinical requirements outlined in the Student Handbook, and respond to phone calls, voicemails, and emails in a timely fashion.
• Maintain precise student files and office records in accordance with compliance expectations.
• Prepare documents, forms, minutes, reports, and statistical data for department leadership.
• Schedule appointments and meetings, manage correspondence, and perform general clerical duties (filing, shredding, photocopying).
• Establish and maintain cooperative, tactful working relationships across college departments, including Enrollment Services, Student Support, and Career Services.