Student Support Specialist Jobs

About The Position

Requirements

• Bachelor's degree and three (3) years of experience appropriate to the area of assignment/field; OR, Any equivalent combination of experience and/or training from which comparable knowledge, skills and abilities have been achieved.
• Demonstrated knowledge of registrar practices, course scheduling and school admissions.
• Experience pulling, analyzing and applying pertinent data sets.
• Demonstrated ability to work effectively in an environment subject to tight deadlines and potentially conflicting priorities.
• Evidence of effective communication skills.
• Demonstrated ability to self-direct once projects are identified.
• Demonstrated ability to perform as a high-functioning team member in a position that requires flexibility and resiliency.
• Experience in planning, analyzing and coordinating activities and establishing priorities.
• Demonstrated critical thinking skills to interpret information and make decisions.
• Demonstrated knowledge of Microsoft Office applications including email, spreadsheets, presentations and documents.
• Demonstrated ability to work effectively in an environment subject to tight deadlines and potentially conflicting priorities.
• Experience with Salesforce.
• Demonstrated ability to quickly change priorities that may include and/or are subject to resolution of conflicts.
• Demonstrated ability to effectively deliver presentations.
• Applicant must be eligible to work in the United States; ASU EdPlus will not be a sponsor for this position.

Responsibilities

• Serves as the point of contact for Enrollment Coaches for pre-evaluations, course recommendations and registration.
• Collaborates with academic units and services throughout the University to facilitate student support.
• Assists in the development, editing and distribution of course recommendation items, brochures, and documents.
• Works closely with their manager to meet required goals.
• May attend local meetings with academic units to learn about program updates.
• Initiates and prepares administrative reports.
• Clearly communicates to perform essential functions.
• Performs data entry tasks as needed.
• May present trends or findings in regular staff meetings as well as an overview of processes to other departments.
• Assumes or coordinates other duties or projects as assigned or directed.

Benefits

• Healthcare
• Financial Security
• Retirement
• Family Resources
• Tuition Reduction (Eligible ASU Employee, their dependents and spouse.)
• Discounts