Communities In Schools - Student Support Specialist Billingsville
About The Position
The Student Support Specialist plans, coordinates, and manages Communities In Schools (CIS) operations at an assigned school site, implementing the CIS model of integrated student supports in compliance with CIS National accreditation standards. The role works with students, families, school administrators and staff, and community partners to improve attendance, academics, and behavior; connect school content to real-world experiences; foster positive character development; and build intrinsic motivation. The specialist leads site-based planning and support services, identifies and assists students at moderate to high risk of dropping out, coordinates interventions and access to critical resources, and works with families on academic success and post-secondary preparation. The role also evaluates program outcomes, maintains student records, prepares reports, and participates in school and program meetings and professional development. The position is full-time, exempt, and 11 months, and is located in the Charlotte Mecklenburg area.
Requirements
- At least a bachelor's degree.
- At least 2 years of relevant equivalent experience in education, social work, or a related field.
- Computer proficiency in Microsoft Office and experience with Google Suite, Zoom, or other virtual meeting platforms.
- Excellent verbal and written communication, interpersonal, and people skills.
- Ability to analyze and interpret business periodicals, professional journals, technical manuals, and governmental regulations.
- Ability to write and edit reports, business correspondence, and procedure manuals.
- Ability to present information effectively and respond to questions from managers, school leaders, clients, and the general public, orally and in writing.
- Ability to speak effectively with guests, candidates, or employees one-on-one or in a group setting.
- Ability to meet the stated physical demands, with reasonable accommodation where applicable.
- Regular and satisfactory attendance, punctuality, and performance, including meeting process deadlines and deliverables.
- Criminal background check and pre-employment drug test required.
- Financial credit check and driving record check required, if applicable.
Responsibilities
- Build and lead a school-based support team in collaboration with school administrators, faculty, volunteers, and community partners to implement the CIS model.
- Lead the annual needs assessment using school and district data, surveys, and stakeholder input to identify school-wide and individual student needs.
- Develop and implement an annual site support plan with measurable objectives and procedures for Tier I, Tier II, and Tier III services.
- Coordinate evidence-based services in Academic, Behavior, Coursework/College/Career, and Parent Engagement (ABC3 + P) focus areas.
- Monitor and adjust services regularly to maximize effectiveness and student impact.
- Identify, support, and monitor students at moderate to high risk of dropping out, providing interventions for attendance, academic, and behavioral needs.
- Provide academic, behavioral, and social-emotional support through individual and group interventions, enrichment opportunities, and life skills development.
- Work with parents and guardians to strengthen home-school connections, support academic success, and assist with career planning and post-secondary preparation.
- Coordinate access to health, dental, vision, and other critical-needs resources to remove academic barriers.
- Conduct regular assessments and evaluate program outcomes.
- Maintain accurate and timely student records in the CIS Student Information System (CISDM).
- Prepare annual end-of-year reports for school and affiliate leadership and contribute to local, state, and national reporting requirements.
- Maintain positive relationships with school personnel, families, and community partners.
- Participate in site team meetings, staff meetings, professional development, and other events supporting student engagement and program effectiveness.
- Demonstrate professionalism and cultural responsiveness and serve as a positive role model for youth.
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What This Job Offers
Job Type
Full-time
