Student Support Specialist

Clarvida - Delaware•Wilmington, DE

12d

About The Position

The Student Support Specialist serves a diverse body of students by promoting their academic, career, personal, and social development toward transition. The role coordinates students’ transition into and out of the alternative program and works closely with staff to provide wrap-around services. The Student Support Specialist represents POD externally in meetings with school districts, external stakeholders, and parents and families. The position includes individual and group support for students, academic advisement, intake facilitation, management of student transcripts and accounts, and collaboration on Individualized Service Plans. The specialist also provides college and career readiness guidance, maintains records and reports, and helps maintain a safe, orderly, positive, and nurturing learning environment. The role requires discretion when handling confidential information and sound judgment in emergencies. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Requirements

Associate’s degree.
Two years of experience working with at-risk youth.
Strong grammar and usage skills; ability to handle correspondence effectively and proofread consistently and accurately.
Ability to define problems, collect data, establish facts, and draw valid conclusions.
Ability to work with abstract and concrete variables, plan and act on interventions, and solve problems.
Mentoring skills.
Organizational skills.
Communication skills.
Leadership skills.

Nice To Haves

Bachelor’s degree.

Responsibilities

Work with students individually and in group sessions to help them overcome dependencies, adjust to life, and prepare for transition.
Manage transcripts, Edgenuity enrollment, and student email accounts.
Facilitate intake meetings and provide academic advisement.
Guide students in developing skills and strategies for addressing their problems.
Prepare and maintain required records and reports accurately and on time.
Collaborate with staff to develop Individualized Service Plans.
Provide guidance on college and career readiness.
Meet with families, probation officers, police, and other interested parties to exchange necessary information.
Serve as a personal mentor and positive example for students and colleagues.
Use discretion and tact with confidential information and exercise good judgment in emergency situations.
Maintain a clean, safe, and nurturing environment conducive to student learning.
Participate in all required meetings.
Assume responsibilities assigned by Administration to facilitate a safe, orderly, and positive learning environment.