Operations Coordinator (General Student Support Services Specialist II)

Tennessee Tech•Cookeville, TN

About The Position

The Operations Coordinator for the Roaden University Center and Student Engagement provides comprehensive fiscal, administrative, and operational support for the Center for Student Engagement and the Roaden University Center. The position manages departmental budgets and financial transactions, coordinates space reservations, supports daily operations, and oversees student employee processes. It requires sound judgment and problem-solving to support efficient operations, accurate financial management, and compliance with Tennessee Tech policies and procedures. The coordinator serves as the Roaden University Center building coordinator and primary liaison with Facilities and Business Services, Information Technology, custodial services, campus partners, contractors, and vendors. The role also coordinates facility maintenance and improvement work, oversees financial processes, and supports event planning and facility utilization. Typical hours are Monday through Friday, 8:00 a.m. to 4:30 p.m.; nights and weekends are infrequent.

Requirements

Bachelor’s degree from an accredited institution in Business Administration, Accounting, Finance, Public Administration, Higher Education Administration, Student Affairs Administration, or a related field.
Two years of progressively responsible experience in business operations, budget management, facility operations, administrative coordination, or a related area.
Experience in bookkeeping, financial recordkeeping, or administrative support.
Demonstrated ability to manage budgets, reconcile accounts, and process financial transactions.
Strong organizational, problem-solving, and communication skills.
Proficiency in Microsoft Office applications, including Excel, Word, and Outlook.
Ability to interpret and apply policies, procedures, and financial guidelines.

Nice To Haves

Master's degree in Business Administration, Higher Education Administration, Student Affairs Administration, Public Administration, or a related field.
More than two years of progressively responsible experience in business operations, budget management, facility operations, administrative coordination, or a related area.
Experience in higher education or a student services environment.
Familiarity with Ellucian Banner/Talon systems, TalonBud, and/or Talon Expense.
Experience with ProCard reconciliation and institutional purchasing processes.
Experience supervising student employees.
Knowledge of event scheduling systems and campus space reservation processes.

Responsibilities

Serve as building coordinator for the Roaden University Center, overseeing daily facility operations and acting as the primary liaison with Facilities and Business Services, Information Technology, custodial services, campus partners, contractors, and vendors.
Manage and reconcile departmental budgets, student fee accounts, and designated funds; prepare financial reports; assist with budget planning and forecasting; and recommend resource allocations.
Process and oversee purchase requisitions, invoices, contracts, interdepartmental transfers, budget revisions, travel authorizations, reimbursements, and ProCard reconciliation in accordance with university policies and procedures.
Coordinate maintenance requests, equipment repairs, furniture replacement, renovation projects, and facility improvements, including tracking associated budgets and expenditures.
Identify, recommend, and implement operational improvements, facility enhancements, and services that support student engagement, leadership development, and community building.
Coordinate reservations and scheduling for the Roaden University Center and designated outdoor spaces; advise on facility use, event logistics, scheduling procedures, and applicable policies.
Collaborate with students, faculty, staff, and external partners to support event planning and facility utilization.
Oversee student employee processes.