Student Development Specialist II - Operations & Events Coordinator

Texas A&M • College Station, TX

2d • Onsite

About The Position

The Student Development Specialist II supports the Assistant Director for Operations, Reservations and Events in managing events and facilities across Texas A&M University’s Department of Recreational Sports. The position serves as the primary point of contact for internal and external event customers and as the department’s primary representative and liaison with Kinesiology and Sport. It coordinates facility rentals and event logistics, supports daily facility operations, and supervises and develops student employees. The role also maintains operational equipment and locker-related supplies, manages rental and resale product inventories, and supports budgets, purchasing, and staff incentive programs. The position may require work beyond normal office hours and/or on weekends.

Requirements

• Bachelor’s degree or an equivalent combination of education and experience.
• At least one year of experience in recreation, sports, or a related field.
• Ability to communicate effectively orally and in writing.
• Ability to interact positively and professionally with clients, staff, and groups of varying sizes.
• Strong communication, presentation, interpersonal, and organizational skills.
• Working knowledge of office software and instructional programs.
• Knowledge of principles and methods for training and instructing individuals and groups.
• Skill in using learning and active-listening strategies.
• Ability to comprehend and express information orally and use inductive and deductive reasoning.
• Ability to facilitate and adapt courses and course content.
• Ability to multitask and work cooperatively with others.
• Ability to move light, medium, or heavy objects.
• Ability to work outdoors in varying weather conditions, potential allergens, elevated noise levels, and heat.
• Ability to travel independently to other or remote locations by driving and/or flying on commercial airlines.

Nice To Haves

• Experience coordinating operations and events across multiple indoor and outdoor recreation or athletic facilities.
• Experience coordinating events for university, student, and community groups, including tournaments, camps, and banquets.
• Experience recruiting, hiring, onboarding, training, scheduling, and supervising part-time or student employees.
• Experience developing and facilitating staff training related to operations, customer service, safety, or event management.
• Budget oversight experience, including purchasing supplies, preparing event invoices, and processing staff payroll.
• Experience distributing, collecting, and analyzing post-event feedback.
• Experience with Accruent EMS event management software.
• Experience with 7PointOps operations software.
• Experience with WhenToWork scheduling software.
• Experience with Microsoft Outlook, Teams, and Visio.
• Graduate degree in sport management, recreation management, event management, higher education administration, or a similar field.

Responsibilities

• Collaborate with the Assistant Director for Operations, Reservations, and Events to support events at Rec Sports facilities, including banquets, tournaments, meetings, camps, and tailgates.
• Serve as the primary point of contact for internal and external customers hosting events and practices at Rec Sports facilities.
• Manage facility-rental logistics, including event details, pre-event walkthroughs, staff scheduling, risk management, and client agreements.
• Distribute, collect, and analyze post-event feedback; follow up on operational issues, incidents, and recommendations.
• Review and enforce departmental reservation, cancellation, catering, and inclement-weather policies.
• Create Everyday User accounts for groups requesting event spaces and assist with virtual event requests.
• Assess event suitability based on departmental programming, open recreation needs, and departmental and institutional missions.
• Maintain event audiovisual equipment through testing, preventive maintenance, and repair coordination.
• Prepare event information materials for student staff and provide decision-making and problem-solving support.
• Assist with logistics for annual camps and large events and tournaments.
• Connect the Operations and Events team with user groups, including Athletics, Kinesiology and Sport Management, Destination Bryan, and Visit College Station.
• Hire, train, evaluate, supervise, and schedule Event Student Assistants.
• Support training and development for Operations and Events student staff, including event-specific training.
• Guide and plan facility-staff in-services and meetings; coordinate regular student-staff social events.
• Manage the inventory and purchasing of student employee incentive rewards, including sourcing vendors and distributing items.
• Support day-to-day operations at Rec Sports facilities, including supervision, risk management, budgets, projects, equipment, customer service, and student-staff development.
• Maintain day-use lockers and turnstiles at the Student Rec Center and Polo Road Rec Center, including repairs and supply inventory.
• Conduct facility walkthroughs to assess cleanliness, maintenance, risk-management concerns, and operational inefficiencies at the Student Rec Center, Polo Road Rec Center, and Rec Sports spaces within PEAP and Omar Smith.
• Assist with operations-area budget management, including Special Events revenue and expenses, equipment purchasing and inventory, and the employee incentive and award budget.
• Serve on committees and assist with establishing departmental goals; attend workshops and conferences and host or present at workshops.
• Maintain positive relationships with department members, university departments, community members, and vendors; assist other university staff as requested.
• Interact with students, faculty, and staff to support the department’s mission.
• Assist with administration of department guest programs, including facility use for seminars and workshops, facility tours and information, and university-sponsored programs and activities.
• Consult with the Assistant Director and respond to participant questions and concerns.

Benefits

• Medical, prescription drug, dental, vision, life and AD&D, flexible spending accounts, and long-term disability insurance; Texas A&M contributes to employee health and basic life premiums.
• 12–15 days of annual paid holidays.
• Up to eight hours of paid sick leave and at least eight hours of paid vacation each month.
• Automatic enrollment in the Teacher Retirement System of Texas.
• Free exercise programs and release time.
• Free LinkedIn Learning training, webinars, and limited financial support for conferences, workshops, and other professional development.
• Educational release time and tuition assistance for completing a degree while employed at Texas A&M.
• Living Well employee wellness program.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level