Student Development Specialist II - Operations & Events Coordinator

Texas A&M University System • College Station, TX

2d • Onsite

About The Position

The Student Development Specialist II supports the Assistant Director for Operations, Reservations and Events in managing events across Texas A&M University Recreational Sports facilities and in supporting facility operations. The role serves as the primary point of contact for internal and external event customers, coordinates event logistics and rentals, and represents Rec Sports in relationships with Kinesiology and Sport and other university, community, and external groups.

The position also recruits, hires, trains, evaluates, supervises, and schedules student employees; supports staff development and socials; and manages inventories of operational supplies, rental equipment, resale products, audiovisual equipment, and employee incentive rewards. Additional duties include supporting facility operations, budgets, risk management, equipment purchasing, customer service, and departmental activities.

Requirements

• Bachelor's degree or an equivalent combination of education and experience.
• One or more years of experience in recreation, sports, or a related field.
• Ability to communicate effectively orally and in writing.
• Ability to interact positively and professionally with clients and staff.
• Excellent communication and presentation skills.
• Strong interpersonal and organizational skills.
• Working knowledge of office software and instructional programs.
• Knowledge of principles and methods for training and instructing individuals and groups.
• Skill in using varied learning and active-listening strategies.
• Ability to comprehend and express information orally and use inductive and deductive reasoning.
• Ability to facilitate and adapt courses and course content.
• Ability to multitask and work cooperatively with others.
• Ability to move light, medium, or heavy objects.
• Ability to work outdoors in varying weather conditions, potential allergens, elevated noise levels, and heat.
• Ability to travel independently to other or remote locations by driving and/or flying on commercial airlines.

Nice To Haves

• Experience coordinating operations and events across multiple indoor and outdoor recreation or athletic facilities.
• Experience coordinating events for university, student, and community groups, including tournaments, camps, and banquets.
• Experience recruiting, hiring, onboarding, training, scheduling, and supervising part-time and/or student employees.
• Experience developing and facilitating staff training in operations, customer service, safety, or event management.
• Budget oversight experience, including purchasing supplies, preparing event invoices, and processing staff payroll.
• Experience distributing, collecting, and analyzing post-event feedback.
• Experience with Accruent EMS event management software.
• Experience with 7PointOps operations software.
• Experience with WhenToWork scheduling software.
• Experience with Microsoft Outlook, Teams, and Visio.
• Graduate degree in sport management, recreation management, event management, higher education administration, or a similar field.

Responsibilities

• Coordinate events at Rec Sports facilities, including banquets, tournaments, meetings, camps, and tailgates.
• Serve as the primary contact for internal and external customers hosting events and practices.
• Manage facility rental logistics, including event details, walkthroughs, staffing, risk management, and client agreements.
• Distribute, collect, and analyze post-event feedback; follow up on operational issues, incidents, and recommendations.
• Review and enforce departmental reservations, cancellation, catering, and inclement-weather policies.
• Create Everyday User accounts for groups requesting event spaces and help manage virtual event requests.
• Assess event suitability based on departmental programming, open recreation needs, and institutional missions.
• Maintain event audiovisual equipment through testing, preventive maintenance, and repair coordination.
• Prepare event information materials for student staff and provide decision-making and problem-solving support.
• Assist with the logistics of annual camps and large events and tournaments.
• Connect the Operations and Events team with user groups, including Athletics, Kinesiology and Sport Management, Destination Bryan, and Visit College Station.
• Hire, train, evaluate, supervise, and schedule Event Student Assistants.
• Support training and development for Operations and Events student staff, including event-specific training.
• Provide guidance and planning for facility staff in-services and meetings.
• Coordinate student staff social events and manage incentive reward inventory, sourcing, purchasing, and distribution.
• Support day-to-day operations at Rec Sports facilities, including supervision, risk management, budgets, projects, equipment, customer service, and student staff development.
• Maintain day-use lockers and turnstiles at the Student Rec Center and Polo Road Rec Center, including repairs and supply inventory.
• Conduct facility walkthroughs to assess cleanliness, maintenance, risk management, and operational efficiency.
• Assist with the operations budget, including special-event revenue and expenses, equipment purchasing, and inventory.
• Oversee the employee incentive and award budget and purchasing.
• Serve on committees, assist with departmental goals, attend workshops and conferences, and host or present workshops.
• Maintain relationships with university departments, community groups, and vendors; assist other university staff as requested.
• Support guest programs, seminars, workshops, facility tours, and university-sponsored activities.
• Consult with the Assistant Director and respond to participant questions and concerns.

Benefits

• Medical, prescription drug, dental, vision, life and AD&D, flexible spending accounts, and long-term disability insurance; Texas A&M contributes to employee health and basic life premiums.
• 12–15 days of annual paid holidays.
• Up to eight hours of paid sick leave and at least eight hours of paid vacation each month.
• Automatic enrollment in the Teacher Retirement System of Texas.
• Free exercise programs and release time for health and wellness.
• Free LinkedIn Learning training, webinars, and limited financial support for conferences and workshops.
• Educational release time and tuition assistance for completing a degree while employed by Texas A&M.
• Access to the Living Well employee program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level