Student Development Specialist II - Operations & Events Coordinator

Texas A&M University System • College Station, TX

3d • Onsite

About The Position

The Student Development Specialist II supports the Assistant Director for Operations, Reservations and Events in managing events across Texas A&M University Recreational Sports facilities and provides support for facility operations. The role serves as the primary contact for internal and external event customers and as the Rec Sports representative and liaison with Kinesiology and Sport. It works directly with Operations and Events student staff, including recruiting, hiring, training, scheduling, supervising, and evaluating employees.

The position coordinates event logistics, facility rentals, event agreements, staffing, risk management, audiovisual equipment, customer feedback, and operational follow-up. It also supports camps and large events, maintains operational equipment and day-use lockers, manages supplies and inventories, assists with facility walkthroughs and budgets, and helps develop graduate and student staff. The role may require work beyond normal office hours and on weekends.

Requirements

• Bachelor's degree or an equivalent combination of education and experience.
• At least one year of experience in recreation, sports, or a related field.
• Ability to communicate effectively orally and in writing.
• Ability to interact positively and professionally with clients, staff, and groups of varying sizes.
• Excellent communication and presentation skills.
• Strong interpersonal and organizational skills.
• Working knowledge of office software and instructional programs.
• Knowledge of training and instructional principles and methods.
• Skill in using varied learning and active listening strategies.
• Ability to comprehend and express information orally and use inductive and deductive reasoning.
• Ability to facilitate and adapt courses and course content.
• Ability to multitask and work cooperatively with others.
• Ability to move light, medium, or heavy objects.
• Ability to work outdoors in varying weather, potential allergens, elevated noise levels, and heat.
• Ability to travel independently to other or remote locations by driving and/or flying on commercial airlines.

Nice To Haves

• Experience coordinating operations and events across multiple indoor and outdoor recreation or athletic facilities.
• Experience coordinating events for university, student, and community groups, including tournaments, camps, and banquets.
• Experience recruiting, hiring, onboarding, training, scheduling, and supervising part-time and/or student employees.
• Experience developing and facilitating staff training in operations, customer service, safety, or event management.
• Budget oversight experience, including purchasing supplies, preparing event invoices, and processing staff payroll.
• Experience distributing, collecting, and analyzing post-event feedback.
• Experience with Accruent EMS event management software.
• Experience with 7PointOps operations software.
• Experience with WhenToWork scheduling software.
• Experience with Microsoft Outlook, Teams, and Visio.
• Graduate degree in sport management, recreation management, event management, higher education administration, or a similar field.

Responsibilities

• Coordinate with the Assistant Director for Operations, Reservations, and Events to support events at Rec Sports facilities, including banquets, tournaments, meetings, camps, and tailgates.
• Serve as the primary contact for internal and external customers hosting events and practices at Rec Sports facilities.
• Manage facility rental logistics, including event details, pre-event walkthroughs, staff scheduling, risk management, and client agreements.
• Distribute, collect, and analyze post-event feedback, and address operational issues, incident follow-up, and recommendations.
• Review and enforce departmental reservation, cancellation, catering, and inclement weather policies.
• Create Everyday User accounts for groups requesting event spaces and assist with virtual event requests.
• Assess whether proposed events suit departmental programming, open recreation needs, and departmental and institutional missions.
• Maintain event audiovisual equipment through testing, preventative maintenance, and repair coordination.
• Use independent judgment and problem-solving to minimize risk and support successful events.
• Prepare event information materials for student staff and provide decision-making and problem-solving support.
• Assist with the management and logistics of annual camps and large events and tournaments.
• Connect the Rec Sports Operations and Events team with user groups, including Athletics, Kinesiology and Sport Management, Destination Bryan, and Visit College Station.
• Hire, train, evaluate, supervise, and schedule Event Student Assistants.
• Support training and development of Operations and Events student staff, including event-specific training for a staff group of approximately 200.
• Provide guidance and planning for facility staff in-services and meetings.
• Schedule and coordinate regular student staff social events.
• Manage the inventory of student employee incentive rewards, including sourcing vendors and items, purchasing, and distribution.
• Support day-to-day operations across Rec Sports facilities, including facility supervision, risk management, budgets, project coordination, equipment, customer service, and student staff leadership and development.
• Maintain day-use lockers and turnstiles at the Student Rec Center and Polo Road Rec Center, including repairs and supply inventory.
• Conduct facility walkthroughs at the Student Rec Center, Polo Road Rec Center, and Rec Sports spaces within PEAP and Omar Smith to assess cleanliness, maintenance, risk management, and operational efficiency.
• Assist with management of the operations area budget, including Special Events revenue and expenses.
• Assist with equipment purchasing and inventory and oversee the employee incentive and award budget and purchasing.
• Serve on committees and contribute to departmental goals, workshops, conferences, and presentations as needed.
• Maintain relationships with university departments, community members, and vendors; assist other university staff as requested.
• Support guest programs, facility use for seminars and workshops, facility tours, and university-sponsored programs and activities.
• Consult with the Assistant Director and respond to participant questions and concerns.

Benefits

• Medical, prescription drug, dental, vision, life and AD&D, flexible spending accounts, and long-term disability insurance; Texas A&M contributes to employee health and basic life premiums.
• 12–15 days of annual paid holidays.
• Up to eight hours of paid sick leave and at least eight hours of paid vacation each month.
• Automatic enrollment in the Teacher Retirement System of Texas.
• Free exercise programs and release time for health and wellness.
• Free LinkedIn Learning training and webinars, with limited financial support for conferences, workshops, and other professional development.
• Educational release time and tuition assistance for completing a degree while employed by Texas A&M.
• Access to the Living Well employee program.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level