Storage Manager Jobs

About The Position

Requirements

• At least 2 years of customer-facing work experience.
• A current valid driver’s license and access to a reliable personal vehicle for daily bank deposits and travel to other sites as needed, except in New York City and Brooklyn.
• High school diploma or GED.

Nice To Haves

• Leadership experience is preferred but not required.
• Sales experience is preferred.
• College education is a plus.

Responsibilities

• Build and maintain strong customer relationships by identifying storage needs and providing tailored solutions.
• Maximize sales objectives through unit rentals, unit insurance, and moving supplies.
• Maintain cleanliness through ongoing upkeep of the site, including the office, storage building interiors and exteriors, and surrounding areas.
• Perform daily site safety inspections, including lock checks.
• Address and resolve customer concerns related to billing, security, auctions, and proper site usage.
• Handle cash transactions, balance receipts, follow up on delinquent payments, process customer payments, and complete daily bank deposits.
• Oversee administrative tasks, including maintaining auction files, following up on delinquent accounts, monitoring store budgets, and preparing and delivering bank deposits.
• Establish and maintain professional relationships with Extra Space employees to protect the company culture.
• Perform additional duties as assigned.

Benefits

• Daytime hours, with the potential for Sundays off depending on location.
• Growth opportunities throughout the U.S.
• Competitive starting pay.
• Paid time off accrued throughout the year, increasing with years of service.
• Generous 401(k) match with Traditional and/or Roth choices.
• Affordable medical benefit options with up to a $1,000 annual employer contribution to a Health Savings Account.
• EXTRA Healthy Wellness Program with rewards toward the medical premium.
• BenefitHub discounts on apparel, auto, electronics, entertainment, pets, travel, and more.