Customer Service - Self Storage Manager
About The Position
Public Storage is hiring Property Managers to work independently across multiple self-storage locations. The role involves working both indoors and outdoors, assessing customers’ storage needs and recommending storage options and packing and moving supplies. Managers inspect storage units to verify inventory and availability, audit cash drawers, make bank deposits, and help customers stay current on payments, including making reminder and collection calls when required. The position also includes cleaning and daily maintenance of interior areas and exterior grounds. The schedule is flexible and full-time, with work scheduled between 9:30 a.m. and 6:00 p.m.; weekend hours end at 5:00 p.m. Employees must travel between locations using their own vehicle. The hourly wage is $16.00, and Property Managers may earn performance-based bonuses.
Requirements
- Experience in a customer-service-centered sales environment, such as retail, restaurants, fast food, or another service-based company.
- Valid driver’s license.
- Ability to use a personal vehicle to travel between work locations and for other work-related business.
- Ability to lift, move, or transport items weighing up to 35 pounds.
- Ability to spend up to 50% of work time outdoors.
Responsibilities
- Assess customers’ storage needs and recommend appropriate storage options and packing and moving supplies.
- Inspect storage units daily to confirm inventory and availability and ensure spaces are ready to rent.
- Audit cash drawers and make bank deposits.
- Help customers stay current with payments and make reminder and collection calls when required.
- Travel between properties and other work locations using a personal vehicle.
- Perform cleaning and daily maintenance, including sweeping and mopping interior areas and keeping exterior grounds clean and free of debris.
- Walk around facilities, including climbing stairs and opening large doors.
Benefits
- Medical, dental, and vision benefits for employees who average 20 or more hours per week.
- 401(k) with company match.
- Paid time off and sick time.
- Flexible spending account.
- Company-paid life and accidental death insurance.
- Exclusive vendor discounts.
- Mileage reimbursement for travel between properties or other work-related tasks.
- Opportunity to earn performance-based bonuses.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
