Customer Service - Self Storage Manager

Public Storage • Prince Frederick, MD

16d

About The Position

Public Storage is hiring Property Managers to work independently across multiple self-storage locations. The role involves spending time both indoors and outdoors, helping customers determine their storage needs, recommending storage options, and selling packing and moving supplies. Managers inspect storage units to confirm inventory and availability, audit cash drawers, make bank deposits, and help customers stay current on payments through reminders and collection calls when needed. The work also includes cleaning and daily maintenance of interior areas and exterior grounds.

The position offers flexible, full-time schedules between 9:30 a.m. and 6 p.m., with weekend hours until 5 p.m. Employees may work at multiple properties and use their own vehicle to travel between locations or for other work-related tasks; mileage reimbursement is provided. The listed wage is $18.50 per hour, with the opportunity to earn performance-based bonuses.

Requirements

• Experience in a customer-service-centered sales environment; candidates may come from retail, restaurant, fast food, or other service-based companies.
• Valid driver’s license.
• Ability to use a personal vehicle to travel between work locations and for other work-related business.
• Ability to lift, move, or transport items weighing up to 35 pounds.
• Ability to walk around facilities, climb stairs, and open large doors.
• Ability to spend up to 50% of work time outdoors.

Responsibilities

• Assess customers’ storage needs and recommend suitable options.
• Sell packing and moving supplies.
• Inspect storage units daily to confirm inventory and availability and ensure units are ready to rent.
• Audit cash drawers and make bank deposits.
• Help customers stay current with payments by making reminder and collection calls when required.
• Clean interior areas, including sweeping and mopping.
• Perform daily maintenance and keep exterior grounds and curb appeal clean and free of debris.
• Travel between properties and other work-related locations as required.

Benefits

• Medical, dental, and vision coverage for employees eligible for full-time benefits by working an average of 20 or more hours.
• 401(k) with company match.
• Paid time off and sick time.
• Flexible spending account.
• Company-paid life and accidental death insurance.
• Exclusive vendor discounts.
• Mileage reimbursement for travel between properties or other work-related tasks.
• Opportunity to earn performance-based bonuses.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed