Assistant General Manager #9176

Devon Self Storage•Falmouth, MA

1d•Onsite

About The Position

Devon Self Storage is hiring a full-time, in-store Assistant General Manager at its East Falmouth, Massachusetts location. The role focuses on customer service and sales, helping customers select storage units and complete transactions while supporting daily store operations. Responsibilities also include inventory and merchandise upkeep, assisting with online auctions, payment processing, facility inspections, cleaning, and light maintenance. The position offers a flexible schedule, competitive hourly pay, an uncapped monthly performance-based bonus, and opportunities for growth.

Requirements

High school diploma or equivalent.
Ability to lift 30 or more pounds.
Strong customer service and communication skills.
Ability to work independently when needed and follow through on assignments.
Valid driver's license and insurance, with access to reliable transportation for travel to vendors and/or other worksites during the workday.
Ability to manage multiple tasks simultaneously.
Basic to moderate knowledge of Microsoft Office software, including Word, Excel, and Outlook.
Ability to work regularly indoors and outdoors, with exposure to adverse weather and environmental conditions, noise extremes, chemicals, debris, and traffic hazards.

Responsibilities

Open, close, and secure the store each business day.
Meet and exceed sales goals through rentals, protection plans, and other merchandise.
Ensure products are ordered, received, stocked, priced, and displayed in a timely and efficient manner.
Assist the General Manager with the online auction process.
Build and maintain customer relationships by helping customers find appropriate storage solutions.
Deliver a personalized, high-touch customer experience.
Process payments, balance receipts, and complete bank deposit drops.
Conduct daily property walkthroughs, safety inspections, and lock checks.
Clean units and open and close storage doors.
Perform light maintenance, including mopping, sweeping, changing light bulbs, cleaning bathrooms, and landscaping.