Security Supervisor Jobs

About The Position

Requirements

• High school diploma or equivalent.
• Valid driver's license with at least one year of driving experience.
• No major driving violations within the last 36 months.
• No more than one at-fault accident in the last 24 months.
• No more than one minor moving violation in the last 24 months.
• No combination of one at-fault accident and one minor moving violation in the last 24 months.
• At least three years of professional protective service experience, such as security.
• Ability to write effective, concise reports in legible handwriting.
• Ability to exercise sound independent judgment and discretion.
• Outstanding oral and written communication skills.
• Ability to interact successfully at all organizational levels, including with clients.
• Demonstrated initiative, ability to prioritize multiple competing assignments, and effective deadline management.
• Meet any applicable state or local licensing requirements, which may be required before employment.

Nice To Haves

• Experience in scheduling, operations management, or other security-industry leadership functions.
• Previous experience in the security industry, law enforcement, and/or military.
• Working knowledge of Microsoft Office applications.
• Valid New York State Security License.

Responsibilities

• Visit assigned post locations regularly to monitor performance, address daily operational issues, communicate policy changes and company information, adjust staffing schedules as needed, and inspect posts for professional image and quality standards.
• During post inspections, ensure officers maintain appropriate hygiene and uniforms; verify that Post Order manuals and post and training information are maintained and updated; and check that posts are clean, organized, and properly maintained.
• Coordinate and conduct on-the-job training for new employees or when post orders change, including post orientation, review of post orders and routine duties, and instruction on emergency responses and client needs.
• Respond to shift call-offs by identifying replacements or standing post until replacements arrive, and assist the Scheduler with call-off coverage or other site schedule changes.
• Identify personnel problems, including payroll issues, employee relations complaints, and other concerns, and forward them to the Operations Manager and/or Corporate Human Resources Director; prepare reports or assist with investigations as directed.
• Administer counseling or disciplinary actions only when specifically directed by Branch or Corporate Human Resources management.
• Distribute information from the Branch or Corporate office to posts, obtain signed acknowledgements or other documents when needed, and return those documents to the appropriate office.
• Respond to client or site emergencies and ensure appropriate communication with Operations and/or the Branch Manager.

Benefits

• Medical, dental, and vision insurance.
• Basic life, AD&D, and disability insurance.
• Company 401(k) plan, subject to eligibility requirements.
• Eight paid holidays annually.
• Five sick days and four personal days.
• Vacation accrues at 3.08 hours biweekly; unused vacation is paid out only where required by law.