Security Site Supervisor

Allied Universal • Edwardsville, IL

13d • Onsite

About The Position

Allied Universal is hiring a Site Supervisor to oversee the professional operation, administration, profitability, and quality assurance of uniformed security services at a client site. The role includes managing staffing, scheduling, and on-site training; ensuring personnel meet required training and screening standards; maintaining contract compliance and service quality; and responding to client requests and emergencies. The supervisor also performs operational and administrative duties, including payroll and incident-report review, and makes recommendations regarding personnel actions, site security, and cost and productivity improvements.

Requirements

• High school diploma or equivalent.
• Ability to pass state-required training or other licensing qualifications.
• Ability to pass a state licensing test if driving a company-owned or client-provided vehicle.
• At least one of the following: active-duty military, military reserves, or National Guard service; Auxiliary Police or Police Cadet service; at least one year of verifiable, successful supervisory experience in the security-related industry; or an associate degree or higher in any discipline.
• At least 18 years of age, or older if required by the state; at least 21 if armed.
• Ability to operate radio or telephone equipment and/or console monitors.
• Ability to interact cordially and communicate with the public.
• Effective oral and written communication, problem-solving, and active-listening skills.
• Ability to assess and evaluate situations effectively and identify critical issues quickly and accurately.
• Ability to compile, sort, and interpret data; research, investigate, and compile information; mediate conflict tactfully and diplomatically; and write informatively, clearly, and accurately.
• Teamwork and attention to detail.
• At least one year of supervisory experience is stated as required in the posting overview.

Nice To Haves

• Meets the basic qualifications for Custom Protection Officer.

Responsibilities

• Oversee staffing, scheduling, and on-site training of assigned personnel.
• Ensure contract-required training and screening requirements are met.
• Keep overtime within minimal or preset requirements designated by Allied Universal.
• Inspect security personnel and their job performance to ensure service quality and contract compliance.
• Perform operational and administrative functions, including payroll, reviewing and maintaining incident reports, and assisting with security surveys and post orders.
• Make recommendations for positive and negative personnel actions for direct reports.
• Respond to client requests.
• Make emergency notifications as required by site post orders.
• Direct and instruct subordinates in the performance of their duties.
• Make disciplinary action or commendation decisions concerning security personnel.
• Recommend productivity and cost reductions to management.
• Recommend physical security surveys and post orders.

Benefits

• Health insurance and 401(k) plans.
• Schedules designed to fit personal life goals.
• Ongoing paid training programs and career growth opportunities.
• Employee discounts through the company perks program, including restaurants and entertainment venues.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED