Secretary Jobs

About The Position

Requirements

• High school diploma or GED.
• Knowledge of reading, writing, mathematics, and basic computer skills.
• Demonstrated competency in Microsoft Windows.
• Ability to handle multiple tasks, get along with others, work independently, maintain regular and predictable attendance, and stay awake.
• Ability to move freely about the facility, with or without an assistive device, and perform the job functions described.
• Overall vision and hearing, with or without assistive devices.
• Overall dexterity, including handling, reaching, grasping, fingering, and feeling; some movements may be repeated regularly or frequently.
• Ability to wear personal protective equipment, including latex materials or an appropriate substitute if required.
• Ability to occasionally lift or carry 0–10 pounds; physical demand level is sedentary.
• Follow MyMichigan Health bloodborne-pathogen and TB testing requirements.

Nice To Haves

• BLS certification is preferred.
• Completion of a medical terminology course is preferred.
• Willingness to participate in further learning opportunities offered by MyMichigan Health.

Responsibilities

• Serve as receptionist and greeter, answer inquiries courteously, answer and transfer calls, and page or call nurses, providers, and families.
• Contact departments to arrange tests and procedures and schedule follow-up appointments for patients being discharged.
• Communicate information relevant to patients’ care, service, comfort, and particular needs to appropriate personnel.
• Offer patients water and blankets and assist with other patient and family customer service requests.
• Look up information in the computer to answer inquiries.
• Use computer systems to check or validate census, bed and patient information, and new consult orders; update patient status for discharge or transfer.
• Check new-admission charts for required paper forms and signed consents, and maintain paper charts outside the computer system.
• Organize documents received from printers and fax machines by patient and provide them to nurses or providers.
• Check in with nursing staff and report information received throughout the day.
• Maintain unit logs as needed and update the nurses’ station whiteboard.
• Communicate office-supply requests to the responsible staff member.
• Process consults, contact the consulted provider, and document the date, time, and person contacted regarding the order.
• Compile and print documents needed for transfers to other facilities.
• Process requests for patient room transfers.
• Communicate or order patient-care supplies and special equipment when needed.
• Maintain a clean and orderly work area.
• Audit computer-system charges when assigned and report errors to the designated responsible staff member.
• Fax documents.
• Enter staff and patient assignments in the nurse call system to facilitate communication.
• Perform other duties as assigned.