Unit Secretary: NICU

Akron Children's Hospital•Akron, OH
•Onsite

About The Position

Under the supervision of nursing personnel, the Unit Secretary assists with planning, organizing, implementing, and evaluating nursing-station activities. The role performs clerical and receptionist duties and maintains the physical environment of the area. The position is in the NICU and is full time, onsite, with a day schedule of 5 a.m.–5:30 p.m. and 36 hours per week. Staff may be temporarily assigned to another area throughout the Akron Children’s Hospital enterprise based on patient needs requiring similar knowledge and skills. Other duties may be required.

Requirements

  • High school diploma or equivalent.
  • Heartsaver AED certification required within 90 days of employment.
  • Proficiency in MS Office (Outlook, Excel, Word) or similar software.
  • Ability to prioritize and multitask using sound judgment.
  • Good communication, interpersonal, and organizational skills.

Nice To Haves

  • Experience working with all levels within an organization.
  • Experience in healthcare.
  • Knowledge of medical terminology.

Responsibilities

  • Organize records and transcribe orders by completing necessary forms and requisitions.
  • Compile, prepare, copy, and maintain nursing-station records, including assembling charts.
  • Assist in planning, organizing, implementing, and evaluating nursing-station activities.
  • Perform clerical and receptionist duties using multiple phone and computer applications; communicate with the department, hospital ancillary departments, and outside agencies to coordinate services and care.
  • Maintain the physical environment of the area.
  • Order office supplies, equipment replacement supplies, and informational materials; enter help desk tickets for information systems and maintenance.
  • Respond to and prioritize patient and family inquiries professionally and coordinate interpreter services as needed.
  • Accept temporary assignment to another area across the hospital enterprise when patient needs require similar knowledge and skills.
  • Perform other duties as required.
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