Scheduler Jobs

About The Position

Requirements

• RMA, CMA, or CCMA credential.
• Previous experience working in a medical office.
• High school diploma or GED.
• Arrive consistently in appropriate, professional attire.
• Complete tasks within established time frames and adhere to clinic policies and procedures.
• Excellent communication, phone, and organizational skills.
• Seek appropriate tasks when primary tasks are complete and assist co-workers as needed.
• Demonstrate adaptability to expanded roles.

Nice To Haves

• Previous clerical experience in a doctor's office.
• Computer skills.

Responsibilities

• Arrive at work on time and adhere to the regular work schedule.
• Answer phones courteously and professionally.
• Schedule appointments, lab tests, surgeries, and other services.
• Verify referrals, pre-certifications, and patient information from referring physicians and/or the emergency department; obtain prior authorizations for medications.
• Update insurance information and ABNs.
• Answer general patient questions and update medical charts as needed.
• Accurately and promptly record messages in the medical record and relay them to appropriate personnel.
• Escort patients to exam rooms, assist doctors, and perform bladder scans.
• Collect co-pays, work at the front desk, and handle EBO reports.
• Call in prescription refills at the physician’s request.
• Complete patient insurance paperwork and return-to-work or return-to-school paperwork.
• Schedule lunches and interpreters.
• Perform general office duties, including preparing charts, scanning, faxing, and maintaining refrigerator and medication logs.
• Complete other duties as assigned.

Benefits

• $2,000 sign-on bonus for qualified Medical Assistants, subject to credential verification and the stated payment conditions.
• Potential additional $2,000 retention bonus after one year of service for qualified Medical Assistants.